Veterinary Receptionist

Mission Pet Health; Seabrook (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Discounted veterinary care for pets

Teladoc access

Online discount platform

24/7 access to doctors

Job summary

Forest Lake Animal Clinic in Seabrook, TX, part of Mission Pet Health, is seeking a friendly receptionist to join a high-volume small-animal practice. You will manage calls, appointments, and financial transactions while delivering compassionate client service and supporting doctors in daily operations.

Experience with veterinary software is preferred. A flexible schedule including some weekends and holidays is required.

Qualifications

• Passion for animals and excellent customer service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Manage multi-line phone system and greet clients with a positive attitude.
• Maintain accurate medical records and appointment schedules; handle financial transactions.
• Educate clients on pet wellness and hospital services to ensure quality care.
• Provide compassionate, empathetic service and support to clients and the team.

Skills

Customer service

Communication

Organization

Veterinary software experience

Job description

When you join Forest Lake Animal Clinic, you become part of a tradition that has served the Seabrook community since 1980, providing full-service comprehensive small animal care. We are looking for passionate individuals to join a highly respected team that the community trusts, evidenced by our excellent 4.7-star Google rating. Here, you will find a dedicated group focused on pet wellness, advanced care, surgery, and urgent care, committed to helping every pet owner in the surrounding area. This is your opportunity to do your best work alongside skilled doctors and dedicated teammates who prioritize medical excellence and patient well-being every day. We believe in supporting our teammates so you can succeed professionally and focus on the medicine. Our operations are structured to manage high patient volume efficiently, utilizing drop-off appointments and providing same-day and urgent care services, ensuring you see a wide and interesting case mix. As a well-established clinic since 1980, we have the experience and foundation necessary to help you grow your career and refine your skills. You will work alongside experienced doctors, including Dr. Kremenezky and Dr. Page, in a collaborative setting designed to foster long-term professional development. The facility at Forest Lake Animal Clinic is equipped to support comprehensive medical, surgical, and dental procedures. You will have access to crucial resources including a well-stocked pharmacy, an in-hospital surgery suite, and in-house digital x-ray capabilities, supporting thorough testing and diagnostics. We specialize in advanced care and surgical procedures, supported by closely supervised hospitalization areas. This robust infrastructure means you have the professional autonomy and the necessary tools to perform detailed preventative wellness care, complex surgery, and rapid urgent care interventions, all under one roof. Seabrook, Texas, is a location that offers both established community roots and a vibrant atmosphere. Located right off NASA Parkway, the city provides an excellent backdrop for professional life, allowing you to establish lasting connections with pet owners who have relied on our hospital for decades. When you choose to make your career here, you are choosing a friendly community environment where you can truly invest in the long-term health of your patients while enjoying the unique regional appeal of the Gulf Coast area.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow.

Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.