Veterinary Receptionist

Mission Pet Health; The Woodlands (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Life Insurance

Short-Term Disability

Education assistance

Teladoc access

Paid time off

Pet care discount

Job summary

Animal Hospital of the Woodlands in The Woodlands, TX is seeking a Receptionist to create a warm, professional first impression and coordinate care for our patients and clients. You will manage a multi-line phone system, schedule appointments, handle financial transactions, and maintain medical records with care.

You will educate clients on preventive care and hospital services, while demonstrating empathy and teamwork in a busy, supportive environment.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software

Weekend availability

Job description

At Animal Hospital of the Woodlands, you are joining a practice deeply embedded in the The Woodlands, TX community. Our core mission is providing comprehensive, high-quality care while maintaining the personalized, small-town feel that our clients love. This commitment to both medical excellence and genuine compassion is reflected in our exceptional 4.8-star Google rating, demonstrating strong community trust. We seek dedicated teammates who are ready to step into a supportive environment where you can immediately do your best work and make a tangible difference in the lives of pets and their families. As part of a larger network dedicated to veterinary excellence, you benefit from systems designed specifically to help veterinary professionals grow and succeed. We ensure our teammates have access to continuous educational resources and strong internal support, including consultations with specialists across various disciplines. Whether your goal is to advance your technical skills, move into a leadership role, or pursue advanced credentialing, we have programs in place to support your individual career path and help you achieve your professional goals. The quality of medicine is paramount at Animal Hospital of the Woodlands. We offer comprehensive small animal services ranging from proactive wellness and prevention to urgent and advanced surgical care. You will have the opportunity to work with complex cases, specifically focusing on advanced procedures such as Orthopedics and Endoscopy. We pride ourselves on combining this high level of advanced care and modern technology with the warm, personalized attention that defines a trusted local clinic. Located in The Woodlands, TX, you will discover a desirable community that offers an excellent backdrop for your professional life. This area allows you to maintain a genuine work-life balance, giving you ample opportunity to enjoy superb amenities, beautiful outdoor spaces, and a supportive, family-friendly atmosphere. Join us in providing world-class veterinary care right here in a neighborhood renowned for its quality of life.

Your Impact as a Receptionist

• Be the Director of First Impressions: You\'ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You\'ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You\'ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You\'ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You\'ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You\'re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.