Veterinary Receptionist

Forest Lake Animal Clinic, LLC; Seabrook (TX); On-site; USD 20,664,000 - 26,174,400; Full time

Job summary

Forest Lake Animal Clinic, LLC in Seabrook, TX is seeking a friendly receptionist to join our high-volume, full-service practice. You will manage multi-line phones, greet clients warmly, maintain records, schedule appointments, and handle transactions while supporting our team-focused culture.

We value compassion for animals, excellent communication, organization, and flexibility to work weekends/holidays. You will collaborate with doctors and staff to ensure seamless pet care and patient

Qualifications

• Passion for customer service and love for animals.
• Excellent communication skills under stress.
• Strong organizational and multitasking abilities.
• Team-first mindset; able to work independently when needed.
• Experience with veterinary software preferred; flexible schedule including weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services to ensure optimal care.
• Embody Compassion and Empathy: provide a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Team collaboration

Tools

Veterinary software

Job description

When you join Forest Lake Animal Clinic, you become part of a tradition that has served the Seabrook community since 1980, providing full-service comprehensive small animal care. We are looking for passionate individuals to join a highly respected team that the community trusts, evidenced by our excellent 4.7-star Google rating. Here, you will find a dedicated group focused on pet wellness, advanced care, surgery, and urgent care, committed to helping every pet owner in the surrounding area. This is your opportunity to do your best work alongside skilled doctors and dedicated teammates who prioritize medical excellence and patient well-being every day.We believe in supporting our teammates so you can succeed professionally and focus on the medicine. Our operations are structured to manage high patient volume efficiently, utilizing drop-off appointments and providing same-day and urgent care services, ensuring you see a wide and interesting case mix. As a well-established clinic since 1980, we have the experience and foundation necessary to help you grow your career and refine your skills. You will work alongside experienced doctors, including Dr. Kremenezky and Dr. Page, in a collaborative setting designed to foster long-term professional development.The facility at Forest Lake Animal Clinic is equipped to support comprehensive medical, surgical, and dental procedures. You will have access to crucial resources including a well-stocked pharmacy, an in-hospital surgery suite, and in-house digital x-ray capabilities, supporting thorough testing and diagnostics. We specialize in advanced care and surgical procedures, supported by closely supervised hospitalization areas. This robust infrastructure means you have the professional autonomy and the necessary tools to perform detailed preventative wellness care, complex surgery, and rapid urgent care interventions, all under one roof.Seabrook, Texas, is a location that offers both established community roots and a vibrant atmosphere. Located right off NASA Parkway, the city provides an excellent backdrop for professional life, allowing you to establish lasting connections with pet owners who have relied on our hospital for decades. When you choose to make your career here, you are choosing a friendly community environment where you can truly invest in the long-term health of your patients while enjoying the unique regional appeal of the Gulf Coast area.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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