Veterinary Receptionist

The Castro Animal Hospital; San Francisco (CA); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Paid parental leave

Generous PTO

Employee discounts

Job summary

A veterinary clinic in San Francisco is looking for a full-time Veterinary Receptionist who is self-motivated and enthusiastic. The successful candidate will manage client interactions with warmth and professionalism, schedule appointments, and maintain accurate client and patient records. Ideal applicants should possess strong organizational and communication skills, thrive under pressure, and have a compassion for pets and their owners. The position offers competitive pay and a comprehensive benefits package including medical, dental, and vision coverage.

Qualifications

• Strong organizational skills required.
• Excellent telephone and in-person communication skills necessary.
• Ability to stay calm under pressure in a fast-paced environment essential.
• Compassion for clients and their pets.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer phones, route calls appropriately, and respond to voicemails promptly.
• Schedule appointments and manage a multi-doctor calendar efficiently.
• Check patients in/out and ensure accurate client and patient information.
• Create invoices, review them with clients, and process payments.

Skills

Organizational skills

Communication skills

Ability to work under pressure

Compassion for clients and pets

Job description

Overview

The Castro Animal Hospital is hiring a Veterinary Receptionist. This is a full-time position with a schedule of four 10-hour shifts.

Role & Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: $23 - $27 per hour
• Schedule: 4 x 10-hour shifts

Benefits

• Financial Rewards: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks: Six paid holidays, and an Employee Assistance Program

About the Clinic

The Castro Animal Hospital (TCAH) is a fast-paced, community-focused veterinary clinic in the Castro neighborhood. With high demand for quality pet care, our dedicated teams provide expert treatment, compassionate service, and a welcoming environment—ensuring every furry friend thrives.

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Create invoices, review them with clients, and process payments

Qualifications & Attributes

• Strong organizational skills
• Excellent telephone and in-person communication skills
• Ability to stay calm under pressure in a fast-paced environment
• Compassion for clients and their pets

Training & Development

• Vetcor University – training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Health, Welfare & Additional Benefits

• Medical, dental, and vision insurance
• Optional life insurance, disability, and accidental insurance
• EAP with counseling and mental health benefits
• DVM professional liability insurance fully covered
• Licensure fees, professional & association dues
• Paid time off and paid holidays
• Discounts on lab work for employee pets and on services/products
• Employee discount program and quarterly team rewards bonus program
• Continuing education allowance
• Six paid holidays (full-time)
• Employee Assistance Program

Time Off & Balance

Prioritize work-life balance with generous time off and holidays.

Join Our Team

If you’re self-motivated, enthusiastic, and excited to be part of an organization committed to veterinary care in San Francisco, we’d love to have you join us.