Veterinary Receptionist

Ocean Avenue Veterinary Hospital, Inc.; San Francisco (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in veterinary care is looking for a Veterinary Receptionist to join their dedicated team. The role involves being the first point of contact for clients, providing exceptional customer service, and managing administrative tasks in a fast-paced environment. Ideal candidates will have a strong background in customer service, excellent communication skills, and a compassionate attitude towards animals. This is a fantastic opportunity to contribute to a supportive team while ensuring the well-being of pets and their owners. Join us in making a difference in the lives of our furry friends!

Benefits

Employee Discounts on Pet Care

401(k) with Employer Match

Health Insurance

Long-term Disability Insurance

Opportunities for Professional Development

Supportive Team Environment

Qualifications

• Experience in a veterinary clinic or animal care setting preferred.
• Strong communication skills with a customer-focused attitude.

Responsibilities

• Greet clients and their pets with warmth and professionalism.
• Answer phone calls, schedule appointments, and manage the clinic’s calendar.

Skills

Customer Service

Communication Skills

Multitasking

Attention to Detail

Education

High School Diploma

Veterinary Technology Education

Tools

Veterinary Software (AviMark)

Computer Systems

Job description

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Positions Available: Part-Time Veterinary Receptionist

Shifts Available:

• 12:00 PM – 10:30 PM
• 2:00 PM – 10:30 PM
• Weekend availability (Saturday or Sunday)

We are excited to announce openings for multiple receptionist positions at our pet hospital, both full-time and part-time. Experience is required to join our team!

About Us: At Ocean Avenue Veterinary Hospital, we are dedicated to providing exceptional care for pets and outstanding service to their owners. Our team is passionate about animal health and well-being, and we strive to create a welcoming environment for both our clients and their furry companions.

Position Overview: We are seeking a friendly, organized, and detail-oriented veterinary receptionist to join our team. The ideal candidate will be our client's first point of contact, providing excellent customer service while managing administrative tasks in a fast-paced veterinary environment.

Key Responsibilities:

• Greet clients and their pets with warmth and professionalism.
• Answer phone calls, schedule appointments, and manage the clinic’s calendar.
• Maintain accurate patient records and ensure all information is up-to-date.
• Process payments and handle billing inquiries.
• Coordinate communication between veterinarians, technicians, and clients.
• Maintain cleanliness and organization of the reception area.
• Handle incoming emails and messages promptly.
• Assist with inventory management as needed.

Qualifications:

• High school diploma or equivalent; additional veterinary technology or related field education is a plus.
• Previous experience in a veterinary clinic or animal care setting preferred.
• Strong communication skills (both verbal and written) with a customer-focused attitude.
• Proficient in using computer systems; experience with veterinary software (AviMark) is an advantage.
• Ability to multitask effectively in a busy environment while maintaining attention to detail.
• Compassionate towards animals and their owners.

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional development.
• A supportive team environment.
• Employee discounts on pet care.
• 401(k) with employer match.
• Health insurance (for full-time employees working 36+ hours/week): PPO dental, vision, Aetna, and Kaiser plans.
• Long-term disability insurance.

We’re looking for dedicated, compassionate individuals to grow with us. If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Research Services