Veterinary Receptionist

National Veterinary Associates; Saint George (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

National Veterinary Associates seeks a client service representative to enhance the client experience in their veterinary clinic. Responsibilities include greeting clients, processing pets, scheduling appointments, and maintaining client information. The role demands at least 6 months of relevant experience and involves supporting the veterinary staff while ensuring an efficient operation.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Paid time off

Qualifications

• Minimum of 6 months job-related experience required.
• Ability to manage communications and client interactions effectively.
• Skills in document maintenance and operational support.

Responsibilities

• Greet clients and respond to questions.
• Process incoming and outgoing pets, and handle payments.
• Schedule appointments and manage communication.

Skills

Client service

Communication

Organizational skills

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data, and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.

About National Veterinary Associates

National Veterinary Associates (NVA) is a leading global pet care organization united in the love of animals and the people who love them.

Our mission at NVA is to improve the lives of pets and their owners. We empower our care teams with resources to practice medicine their way. Our network of 1,000 hospitals connects professionals who share their passion for animal care, fostering learning and growth. Our national presence allows us to deliver innovative technology to enhance care and simplify work processes. We are committed to your professional development, offering opportunities from mentorship to ownership.

NVA offers a comprehensive benefits package including medical, dental, vision, a 401(k) with employer match, and paid time off (including sick leave) for all eligible employees. Specific details about compensation and benefits can be provided during the application process. For Colorado-based positions, NVA complies with state laws regarding paid sick and safe leave and public health emergency leave under Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We also consider applicants with arrest and conviction records in accordance with applicable regulations.