Part-Time Overnight Veterinary Receptionist

Grass Valley Veterinary Hospital; Mount Pleasant (SC); On-site; USD 10,000 - 60,000; Part time

Job summary

Une établissement vétérinaire réputé à Mount Pleasant recherche un Réceptionniste Vétérinaire de Nuit à temps partiel pour offrir un service exceptionnel aux clients et leurs animaux. Ce rôle clé implique d'accueillir les clients avec chaleur et de répondre à leurs besoins, en s'assurant que chaque animal reçoit l'attention nécessaire. Le candidat idéal aura de l'expérience dans le service à la clientèle et une passion pour les soins aux animaux, prêt à travailler dans un environnement dynamique et empathique.

Benefits

Assurance santé, dentaire et vie.

Congé parental.

Horaires de travail flexibles.

Congés payés.

Soutien d'un travailleur social.

Qualifications

• Capacité à accueillir chaleureusement les clients et leurs animaux.
• Compétence en communication claire, calme et empathique.
• Expérience dans un environnement de soins pour animaux est un atout.

Responsibilities

• Accueillir les clients et identifier les cas d'urgence.
• Communiquer efficacement et fournir un soutien émotionnel aux clients.
• Organiser des rendez-vous et donner des instructions aux clients.

Skills

Compassion

Communication

Customer Service

Job description

BluePearl Pet Hospital is hiring a Part-Time Overnight Veterinary Receptionist in Mount Pleasant, SC.

Pay: $17.00 - $23.50 / hour

This pay band is a starting point and depends on experience, licensure, and advancement through our leveling system.

Availability: Must be available to work overnight shifts from 6pm to 6am, including weekends and holidays.

Responsibilities:

1. Greet clients warmly and acknowledge them professionally upon entry.
2. Maintain a friendly demeanor, strong eye contact, and approachability.
3. Listen compassionately to clients.
4. Communicate clearly, slowly, and calmly in person and over the phone.
5. Assess clients and pets upon arrival to determine their needs and condition.
6. Identify emergency cases as "stat" or "standard" emergencies.
7. Respond to non-patient calls or visitors and direct them appropriately.
8. Confirm appointments and provide clients with preparation instructions.
9. Offer emotional support and resources to grieving clients discreetly and compassionately.
10. Serve as a liaison during pet remains handling, ensuring a respectful process.

Why BluePearl?

1. We are passionate about pets, offering benefits like pet insurance and discounts on treatments and food.
2. We support growth and development through talent programs, leadership workshops, and career advancement opportunities.
3. We encourage continuous learning with annual education allowances, free sessions, and access to BluePearl University and medical journals.

Employee Benefits:

1. Health, dental, vision, and life insurance options.
2. Parental leave benefits.
3. Flexible work schedules.
4. Paid time off and holidays for rest and reflection.
5. Support from a licensed social worker for maintaining a healthy work-life balance.
6. A family-like, collaborative culture dedicated to exceptional pet care.

BluePearl values diversity and is an equal opportunity employer. Accommodations are available upon request for applicants with disabilities. We are committed to a drug-free workplace.