Veterinary Receptionist

Riverside-Veterinary-Clinic; Radford (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid vacation

Paid sick time

Paid bereavement

Paid parental leave

Continuing education allowance

Tuition reimbursement

Referral bonus

Job summary

Riverside Veterinary Clinic in Radford, VA is seeking a licensed veterinary technician to join our growing team. The role focuses on front-desk responsibilities, client communication, and supporting clinical staff with a compassionate, professional approach.

Our clinic features modern diagnostics, in-house lab capabilities, digital radiography, and a dedicated surgical suite, with a strong emphasis on work-life balance.

Qualifications

• Minimum 1 year of veterinary receptionist experience preferred.
• Compassionate, calm, team player, and strong communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet clients and patients; triage client concerns.
• Schedule appointments to maximize efficiency and daily flow.
• Process payments and direct to appropriate staff.
• Support hospital operations and maintain reception area visuals.
• Handle calls or emails and route to the appropriate party.

Skills

Vet tech

Client communication

Multi-tasking

Computer skills

Education

Licensed Veterinary Technician

Tools

Digital radiography

In-house lab equipment

Job description

Riverside Veterinary Clinic offers comprehensive and personalized care to the dogs, cats, and small mammals of the Radford, VA area. We pride ourselves on building strong client relationships, practicing progressive medicine, and fostering a collaborative team culture. We are looking to add a licensed veterinary technician to our ever-growing team!

Our hospital offers:

• Modern diagnostic equipment
• In-house lab capabilities
• Digital radiography
• Dedicated surgical suite
• Emphasis on work-life balance

Our hours of operation are:

• Monday & Friday: 7:30am - 10:00pm
• Tuesday - Thursday: 7:30am - 6:00pm
• Saturday: 7:30am - 1:30pm
• We are closed on Sundays

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experiencepreferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.