Veterinary Receptionist

Maplewood; Pleasant Valley Township (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

Maplewood Veterinary Center is looking for a full-time or part-time veterinary receptionist to provide excellent customer service and support to clients and their pets. The role involves handling appointments, payments, and ensuring a welcoming environment. The ideal candidate will have strong organizational skills and a passion for animal care, with benefits including medical, dental, and paid time off.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Employee Pet Discount

Paid Time Off

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.

Responsibilities

• Greet clients and their pets, complete appointment sign-in process.
• Handle payments, process credit/debit cards, and schedule appointments.
• Answer client calls for appointments and inquiries.

Skills

Customer Service

Organizational Skills

Multitasking

Communication

Education

Veterinary Receptionist Experience

Job description

Maplewood Veterinary Center is hiring a full-time or part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• All the benefits you deserve for full-time employees—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off for full-time employees. Take the time you need to recharge

Salary:$16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday - Friday availability 7:15 am to 5:15 pm

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Maplewood Veterinary Center

We strive to provide compassionate care with a focus on preventative and wellness care. We recognize the significance of the special God-given human-animal bond and its value to the health of our community, and we are committed to providing a friendly and welcoming environment that enhances that bond. Visit us at https://www.maplewood.vet/ to learn more!

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Are you at least 18 years of age or older? * Select...

Are you legally authorized to work in the United States? * Select...

Are you able to fulfill the job duties and responsibilities of the position for which you are applying? * Select...

How many years of experience do you have in the veterinary field? *

Do you have any restrictions in your schedule? *

What is your desired compensation range? *

Where did you hear about this job? * Select...

This allows us to evaluate how well our various ad campaigns are performing, so an accurate answer is very appreciated here!

I would like to receive updates about this job and/or other jobs from a recruiter via SMS. Please select yes or no. * Select...

If you said yes, you can always opt-out by replying STOP.