Veterinary Receptionist

Exotic-Animal-Hospital-of-Orlando-1; Orlando (FL); On-site; USD 18,000 - 24,000; Part time

Job summary

Exotic Animal Hospital of Orlando in Orlando, FL is seeking a part-time Veterinary Receptionist to greet clients, process payments, and schedule appointments. The role requires excellent customer service skills and the ability to manage front-desk tasks with accuracy.

Responsibilities include answering phones, handling mail and emails, updating patient charts, data entry for billing, prescribing retrieval assistance, and basic retail duties.

Qualifications

• High School Diploma or relevant education and work experience.

Responsibilities

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerized billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Education

High School Diploma or equivalent

Job description

Veterinary Receptionist - Part Time
Exotic Animal Hospital of Orlando| Orlando, Fl

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well.

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities:

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone callswhich may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanlinessof waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills / Qualifications:

• High School Diploma or relevant education and work experience