Veterinary Receptionist

Southern Veterinary Partners; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading veterinary organization in Oklahoma City is seeking a Receptionist to provide exceptional service to clients and manage various administrative tasks. This role involves scheduling appointments, maintaining records, and advocating for pet health. Join a dedicated team that values compassion and teamwork, while enjoying competitive pay and benefits.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Short Term Disability

Educational Assistance for Veterinary Technician Programs

Teladoc - FREE doctor access 24/7

Discounted Veterinary Care

Employee Assistance Program (EAP)

Collaborative Work Environment

Opportunity to Impact the Community

Qualifications

• Knowledge of veterinary medical terminology and procedures.
• Strong verbal and written communication skills.
• Ability to manage stressful situations.

Responsibilities

• Receive and place calls to clients for scheduling.
• Maintain proper documentation through client and pet records.
• Advocate for pets through client education.

Skills

Customer Service

Communication

Critical Thinking

Organizational Skills

Tools

Veterinary Software

Job description

405 Vet Animal Hospital is proud to serve Oklahoma City, OK and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service.

We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible.

Our purpose is to improve the lives of our clients and patients, and all the people and animals we interact with on a daily basis.Through the practice of preventive and integrative veterinary medicine, we are helping and allowing pets to live their healthiest/best life and, therefore, maximizing and extending the bond each client has with their beloved pet.

As a Receptionist you will:

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

• Utilizing standard office/business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

• Pay range of $15-$17/hour based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc- FREE doctor access 24/7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community whiletacklinga challenging, variety of tasks and the ability to help animalsamong a great team of people!

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).