Receptionist - Kronenwetter Veterinary Care

Kronenwetter Veterinary Care S.C.; Kronenwetter (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life Insurance

Disability insurance

Employee Assistance Program

Teladoc

Pet care discounts

Job summary

Kronenwetter Veterinary Care, S.C. in Wisconsin is seeking a friendly receptionist who can manage our multi-line phone system, greet clients warmly, and keep the front office running smoothly.

The role emphasizes accurate records, appointment scheduling, and gentle client education on preventive care. We offer a supportive environment with opportunities for growth within a network that values professional development and work-life balance.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to manage phone system, appointments, and finances.
• Empathetic, compassionate client interaction for animals.

Responsibilities

• Be the Director of First Impressions: manage multi-line phones, greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain records, manage schedules, handle financial transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calming presence to clients and treat each pet with care.

Skills

Customer service

Communication skills

Organizational skills

Team player

Flexible schedule

Tools

Veterinary software

Job description

At Kronenwetter Veterinary Care, S.c., we commit daily to providing the highest standard of small animal medicine, a mission that resonates deeply with our community. We are proud to be AAHA Accredited, a distinction that confirms our dedication to advanced protocols and excellent patient care. This focus is clearly reflected by our exceptional Google rating of 4.8 stars, reflecting the community’s trust in our services. We seek talented teammates who share our passion for excellence and are ready to join a supportive environment where you can do your best work every day.Joining our team means integrating into a culture that deeply values professional growth and stability. While we are rooted in Kronenwetter, we are backed by a robust network that provides the resources you need to succeed. We actively support educational goals, offering programs designed to help all teammates achieve career milestones, whether that is becoming a credentialed technician or moving into a leadership role. This supportive infrastructure ensures that every member of our team feels empowered to pursue their specific professional goals and grow alongside us.The quality of medicine at Kronenwetter Veterinary Care is defined by our commitment to continuous learning and advanced diagnostics for small animals. Our dedicated focus on AAHA standards means that we always prioritize rigorous medical protocols across all aspects of patient care. Furthermore, our veterinarians benefit from seamless access to internal specialty consultations and resources, allowing you to manage complex cases with confidence and expand your clinical skills. You will have the opportunity to utilize modern techniques and protocols necessary to deliver comprehensive and compassionate care to every patient.Kronenwetter offers a welcoming and accessible small-town lifestyle perfectly situated in central Wisconsin. This location provides a comfortable environment for teammates looking for community connection while still being close to the natural beauty and outdoor recreational opportunities that define the region. Joining Kronenwetter Veterinary Care means establishing roots in a location where the community trusts your work and appreciates quality, local veterinary services, allowing you to maintain a meaningful work-life balance.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You’re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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