Veterinary Receptionist

Alliance Animal Health; McDonough (GA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation & Sick Time

Bereavement Program

Parental Leave

Competitive Compensation

CE Allowance

Tuition Reimbursement

Referral Bonus

Pet Discounts

Holiday Pay

Uniform Allowance

Job summary

McDonough Animal Hospital in McDonough, GA seeks a friendly veterinary receptionist to greet clients, triage inquiries, and coordinate scheduling. You will act as the first point of contact, answer calls and emails, and process payments with a calm, compassionate manner.

The role emphasizes strong communication, organizational skills, and comfortable handling medical information while supporting a fast-paced team. Prior veterinary experience is preferred but not required.

Qualifications

• Minimum 1–2 years of veterinary receptionist experience.
• Compassionate, calm, team player and strong communicator.
• Highly organized with solid computer skills.
• Self-starter willing to advance knowledge and skills.

Responsibilities

• Greet and assist clients and patients at the hospital entrance.
• Answer calls and emails; triage client concerns and direct to appropriate party.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients; process payments.
• Provide friendly emotional support to clients when needed.

Skills

Veterinary receptionist experience

Compassionate and calm

Strong communicator

Time management / multitasking

Computer skills

Job description

• Compensation: USD 14.00 - USD 16.00 - hourly

Company Description

McDonough Animal Hospital is a well-established, fast paced 3 doctormixed animalpractice located in McDonough, GA. We offer many services to provide the best comprehensive care to our patients includingPreventative Care, Surgery, Urgent Care, High Speed Dentistry, In-House Diagnostics, Digital full body radiology, and Medical or Vacation Boarding.

McDonough Animal Hospital is ina suburb 40 minutes south of Atlanta. Our location is ideal for someone looking for a rural setting, but close enough to amenities such as restaurants and shopping or big city life of Atlanta without the city life headaches. McDonough, GA is just off interstate75, making access to surrounding areas quick and easy. We sit about 3-4 hours from the nearest beach and from the North Georgia mountains, so a weekend getaway to either is attainable!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-2 years veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $14-$16/hr

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

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