Veterinary Receptionist

Lubbockemergencyvets; Lubbock, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Job summary

Lubbock Small Animal Emergency Clinic in Lubbock, TX is seeking a friendly receptionist to welcome clients and patients, triage questions, answer calls, schedule appointments, and process payments.

Requirements include at least 1 year of veterinary receptionist experience preferred; candidates should be organized, compassionate, and able to multitask in a busy emergency environment. We offer benefits and opportunities for growth.

Qualifications

• Receptionist with veterinary experience preferred.
• Compassionate and calm team-player.
• Ability to multi-task and stay organized.
• Comfortable with computer systems and payments.

Responsibilities

• Greet and assist clients and patients at reception.
• Answer calls and triage client concerns.
• Schedule appointments to optimize daily flow.
• Check in/out clients and process payments.

Skills

Customer service

Multi-tasking

Organizational skills

Computer skills

Job description

Lubbock Small Animal Emergency Clinic is proud to serve Lubbock, TX and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service.We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care.

We are a group of highly-trained, experienced animal lovers who are devoted to giving our patients the best care possible. At Lubbock Small Animal Emergency Clinic, we take great pride in our highly compassionate and friendly staff. We provide professional care to all of your cat, dog, and exotic pet needs.

We are now open to see emergencies 24/7!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Receptionist with a minimum of 1-year veterinary experiencepreferred.
• Compassionate and calm team-player.
• Ability to multi-task.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available(i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit:https://allianceanimal.com/additionaljobdescriptiondetails/

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