Veterinary Receptionist

Alliance Animal Health; Louisiana; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off

401k plan

Tuition reimbursement

Continuing education

Referral bonus

Job summary

Companion Animal Medical Center in Shreveport, LA is seeking an experienced Veterinary Receptionist to warmly greet clients, triage concerns, schedule appointments, and manage check-ins and payments. You will be the friendly first point of contact, supporting a compassionate team across wellness, surgery, and rehab services.

Ideal candidates have at least 1 year of veterinary receptionist experience, are highly organized, enthusiastic communicators, and comfortable with a fast-paced clinic

Qualifications

• Minimum 1 year of veterinary receptionist experience.
• Compassionate, calm, team player with strong communication.
• Highly organized and proficient with computers.
• Self-starter eager to grow professionally.

Responsibilities

• Greet clients and patients, triage questions, and direct to the right party.
• Answer calls and emails, schedule appointments to optimize daily flow.
• Check in and check out clients, process payments and verify records.
• Provide emotional support to clients with compassion and discretion.

Skills

Veterinary receptionist experience

Compassionate, calm, team player

Strong communication skills

Excellent computer skills

Tools

Computer skills

Job description

Companion Animal Medical Center is a trusted veterinary practice located in Shreveport, LA, proudly serving the surrounding areas. Our team is committed to delivering exceptional veterinary care with a focus on compassion and quality. We offer a comprehensive range of services, including wellness care appointments, surgery, ultrasound, radiology, and specialized rehabilitation services such as therapeutic laser and neuromuscular electrical stimulation. Additionally, we provide convenient boarding options for your pets and an online pharmacy for easy prescription fulfillment. At Companion Animal Medical Center, we strive to ensure the health and well-being of your furry companions, every step of the way.

Job Description

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience required
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

Pay: Starting at $15/hr depending on experience

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

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