Veterinary Receptionist

Abqpetcarehospital; Katy (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Scrub Allowance

Employee assistance program

Job summary

Cinco Ranch Veterinary Hospital in Katy, TX is seeking a Veterinary Receptionist who greets clients and pets with warmth, schedules appointments, handles phones and emails, processes payments, maintains medical records, and keeps the front desk neat and welcoming.

You will support veterinarians and technicians, educate clients about services and wellness products, and thrive in a friendly, team-oriented clinic that values care, professionalism, and growth.

Qualifications

• Previous experience in a veterinary or animal care setting preferred.
• Strong communication skills.
• Organized and detail-oriented.
• Proficient with scheduling and payments.

Responsibilities

• Welcoming clients and their pets with warmth, professionalism, and a smile.
• Scheduling appointments and managing our daily calendar with precision.
• Answering phones and responding to emails with prompt, courteous communication.
• Handling payments, invoices, and maintaining accurate medical records.
• Keeping the reception area tidy, clean, and welcoming.
• Assisting veterinarians and technicians with administrative tasks.
• Educating pet owners about services, procedures, and wellness products.

Skills

Customer service

Interpersonal skills

Multitasking

Phone etiquette

Job description

Join Our Team at Cinco Ranch Veterinary Hospital – Where Compassion Meets Excellence

At Cinco Ranch Veterinary Hospital, we’re more than just a clinic—we’re a compassionate, client-focused team dedicated to providing exceptional veterinary care in a warm, welcoming environment. Located in the heart of Katy, TX, we pride ourselves on treating every pet and pet parent with the respect and attention they deserve.

We’re currently seeking a Veterinary Receptionist who is personable, highly organized, and passionate about animals. As the first friendly face our clients see, you’ll play a vital role in setting the tone for their visit and ensuring their experience is positive from start to finish.

What Makes Cinco Ranch Special?

• A client- and patient-centered approach that prioritizes care and compassion.
• A supportive and collaborative team that values each member’s unique strengths.
• A fun and safe work environment where positivity and growth thrive.
• Real opportunities for professional development and long-term career growth.

Your Role Includes:

• Welcoming clients and their pets with warmth, professionalism, and a smile.
• Scheduling appointments and managing our daily calendar with precision.
• Answering phones and responding to emails with prompt, courteous communication.
• Handling payments, invoices, and maintaining accurate medical records.
• Keeping the reception area tidy, clean, and welcoming.
• Assisting veterinarians and technicians with administrative tasks.
• Educating pet owners about services, procedures, and wellness products.

What We’re Looking For:

• Previous experience in a veterinary or animal care setting is preferred.
• Strong interpersonal and customer service skills.
• Multitasking abilities in a fast-paced, team-oriented environment.
• Familiarity with animal care terminology and medical records (a plus!).
• A deep love for animals and a desire to help both pets and their people.

Schedule:

• Full-Time | Monday–Friday
• Every other Saturday (8:00 AM–2:00 PM)
• Some holiday coverage required

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Scrub Allowance

If you're ready to bring your passion for animals and customer service to a practice that truly values its people, we’d love to meet you!

Visit us at www.cincoranchvet.com or follow us on Instagram and Facebook to see what we’re all about.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.