Veterinary Receptionist

Greenwich Animal Hospital; Greenwich (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Life Insurance

Disability coverage

Discounted veterinary care for pets

Teladoc 24/7 access to doctors

Educational assistance for AVMA-acced.

Job summary

Greenwich Animal Hospital in Greenwich, Connecticut, AAHA-accredited and highly regarded, seeks a compassionate receptionist to join our team and deliver outstanding client service. You will be the first point of contact, coordinating appointments, maintaining records, and guiding clients with care.

We offer a supportive work environment with opportunities for growth, competitive benefits, and access to veterinary resources within a larger network.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Previous veterinary experience is required.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Multitasking

Teamwork

Veterinary software

Tools

Vet software

Job description

At Greenwich Animal Hospital, we are seeking compassionate professionals dedicated to excellence in veterinary medicine. Joining our team means committing to the highest standards of care, reflected in our status as an AAHA-Accredited practice. The community recognizes our commitment, evidenced by our excellent Google rating of 4.7 stars. We pride ourselves on creating a supportive environment where every teammate feels valued and inspired to deliver outstanding patient care. This is an exceptional opportunity for you to do your best work alongside some of the industry’s most talented individuals.We believe that supporting you professionally is central to providing exceptional medicine. As part of a broader network, Greenwich Animal Hospital offers stability and resources designed to help you grow your career. We actively foster a culture of education and mentorship, ensuring all teammates have access to development programs. Whether your goal is to become a credentialed technician, move into a leadership role, or master a new clinical skill, we provide the pathways and support you need to succeed and achieve your long-term career goals.Our focus is strictly on delivering high-quality small animal care, including essential urgent care services for our community. Being AAHA-Accredited ensures that our medical protocols, facility, and equipment are routinely held to the highest possible standards. Furthermore, our clinical teams benefit from access to internal specialty consultations and cutting-edge resources provided by our larger organization. This robust support structure empowers our veterinarians and technicians to pursue complex cases and continually expand the level of advanced medicine we provide to every patient.Located in the historic and prestigious town of Greenwich, Connecticut, you will find an ideal balance of professional challenge and sophisticated coastal living. Greenwich offers scenic beauty, renowned dining, and easy access to both New York City and the tranquility of the New England coastline. This community is affluent and deeply values high-quality service, meaning our hospital holds a respected position within the area. Joining us in Greenwich allows you to build a fulfilling life in a premier location while focusing on meaningful work.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Previous veterinary experience is required.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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