Veterinary Receptionist

121 Animal Hospital, LLC; Frisco (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Team-oriented environment

Job summary

121 Animal Hospital, LLC in Frisco, Texas invites a friendly Receptionist to join our 3-DVM team delivering compassionate veterinary care. You’ll be the first point of contact, manage phones, greet clients, schedule appointments, and handle payments with professionalism.

We value excellent customer service, clear communication, and teamwork. Experience with veterinary software is preferred; a flexible schedule including some weekends and holidays is required to support our busy practice.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication and composure under stress.
• Strong organization and multitasking in a fast-paced setting.
• Team-first mindset; able to work independently.
• Experience with veterinary software preferred; flexible schedule including weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone, greet clients.
• Ensure Seamless Care Coordination: maintain records, manage appointments, handle payments.
• Advocate for Pet Health: educate on preventative care and hospital services.
• Embody compassion and empathy: calm presence for clients.

Skills

Customer service

Communication

Multitasking

Teamwork

Empathy

Tools

Veterinary software

Job description

Welcome to 121 Animal Hospital in vibrant Frisco, Texas, where providing the highest quality service and care in a convenient and friendly setting has been our standard since 2011. Our guiding philosophy is to treat every patient like our own, a commitment that has earned us a highly respected 4.7-star rating from the community we serve. You will be joining a dedicated and well-established team, including three experienced DVMs, focused on delivering comprehensive veterinary medicine. If you are looking for a place where you can immediately contribute to top-tier patient care and truly grow your career, this is the opportunity you have been waiting for.We believe that every teammate deserves the tools and support necessary to do your best work every single day. As part of a collaborative network of veterinary hospitals, we prioritize a culture of continuous learning and professional development. This means you will have access to educational programs designed to help you achieve your specific career goals, whether that involves pursuing credentialing or moving into a leadership role within the hospital. You will be integrated into a supportive environment where our doctors—Drs. Afkhami-Rohani, Reddy, and Zagurski—work alongside our experienced Hospital Manager, Bethany, to ensure smooth workflow and collaborative medicine.Our commitment to high-quality medical standards is reflected in the breadth of services we offer our patients. Here at 121 Animal Hospital, you will utilize your skills across a diverse case load that includes comprehensive Wellness and Prevention programs, sophisticated Testing and Diagnostics, and Advanced Care modalities. We regularly perform both Surgical Procedures and manage time-sensitive cases through our Urgent Care and Emergency services. This comprehensive medical environment ensures that as a professional, you will constantly be challenged and given the resources needed to deliver complete and compassionate care across the spectrum of veterinary practice.Frisco, Texas, offers an exciting and highly desirable setting for your next career move. Situated just north of Dallas, the city is consistently recognized nationally for its rapid growth, excellent quality of life, and commitment to community engagement. You will find that our hospital location on Independence Parkway provides easy access to the surrounding areas, making your commute simple. This is an ideal community where you can focus on building a successful professional career while enjoying the vibrancy of one of the fastest-growing suburbs in the entire nation.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• Great customer service skills and an update attitude is a must.

If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly.

Location:Kennesaw Mountain Veterinary Services

Location:Bedrock Veterinary Specialists Greer

Location:Georgetown Veterinary Hospital (Georgetown)

Location:East Riverside Veterinary Hospital