Veterinary Receptionist

KMVS; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

Kennesaw Mountain Veterinary Services in Kennesaw, GA is seeking a friendly receptionist to be the director of first impressions, greeting clients, answering calls, and ensuring compassionate care visuals. You will maintain medical records, handle appointment schedules, and process financial transactions to keep the hospital running smoothly.

Ideal candidates have strong customer service, excellent communication, multitasking, and experience with veterinary software; some weekend/holiday

Qualifications

• Passion for customer service and animals.
• Strong communication and calm judgment in stressful situations.
• Excellent organization and multitasking abilities.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Maintain accurate medical records and handle appointment schedules.
• Process financial transactions and support seamless hospital operations.
• Educate clients on preventive care and available services.
• Show compassion and empathy, treating each pet with care.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software experience

Flexible schedule

Tools

Veterinary software

Job description

Kennesaw Mountain Veterinary Services invites you to join a team deeply committed to compassionate, quality patient care in Kennesaw, Georgia. Your success starts here, supported by a reputation that has earned us an excellent 4.6-star Google rating from the community we serve. We believe that truly great medicine begins with a collaborative culture where every teammate's voice is heard, ensuring we achieve the best outcomes for our small animal patients. If you are looking for an opportunity to genuinely advance animal health and feel the pride of a highly respected practice, this is where you can do your best work.As a valued teammate, you join a supportive network designed to help veterinary professionals succeed at every level of their career. While we are dedicated to our local Kennesaw community, we provide the resources of a larger organization, ensuring you have the mentorship and professional development needed to achieve your specific career goals, whether that means certification, leadership training, or gaining new skills. We believe in providing clear paths for advancement and minimizing obstacles by focusing on supportive practice management and workflow efficiencies, allowing you to focus purely on exceptional patient care.At Kennesaw Mountain Veterinary Services, the quality of medicine is driven by a commitment to comprehensive care for small animals. You will have the opportunity to expand your knowledge base through active involvement in advanced procedures, specifically utilizing your skills in orthopedics. For complex cases that require multidisciplinary input, you will benefit from immediate access to internal specialty consultations and educational resources available across our broader network, ensuring your patients receive the highest standard of tailored medical planning available today.Located just north of Atlanta, Kennesaw offers an ideal blend of suburban comfort and dynamic urban access. The city is famous for its namesake, Kennesaw Mountain National Battlefield Park, providing ample opportunities for hiking, history, and outdoor recreation right outside the clinic doors. You will find Kennesaw has a strong sense of community, excellent local schools, and a lower cost of living than the immediate metro core, making it a fantastic place to settle, put down roots, and enjoy a balanced professional and personal life in the vibrant heart of Northwest Georgia.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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