Veterinary Receptionist

Chateau Animal Hospital; Braselton (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Employee Assistance Program (EAP)

401k retirement plan

Life Insurance

Disability coverage

Discounted veterinary care for your/±.

Job summary

Chateau Animal Hospital in Braselton, GA, is seeking a friendly receptionist to join our AAHA-accredited team. You will greet clients, manage calls, schedule appointments, and handle payments while promoting compassionate care for small animals.

We value teamwork and offer opportunities for growth, including access to internal specialty consultations and ongoing education within a supportive network.

Qualifications

• Passion for providing excellent customer service and love for animals.
• Exceptional communication skills with calm judgment under pressure.
• Strong organizational abilities to multitask in a fast-paced setting.
• Collaborative, team-first mindset with ability to work independently when needed.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients with a compassionate, positive attitude.
• Coordinate care by maintaining accurate medical records and scheduling appointments.
• Handle financial transactions to keep the hospital running smoothly and efficiently.
• Advocate for pet health by educating clients on preventative care and hospital services.

Skills

Customer service

Exceptional communication

Strong organizational skills

Collaborative mindset

Tools

Veterinary software

Job description

Chateau Animal Hospital in Braselton, GA, is searching for dedicated professionals like you to join our medical team. We are proud to be an AAHA Accredited hospital, reflecting our commitment to maintaining the highest possible standards of veterinary excellence for the small animals we serve. The deep trust we have built within the community is clear, evidenced by our outstanding 4.8-star Google rating. This is an opportunity to join a respected practice where you are supported, challenged, and empowered to do your very best work every single day.When you join Chateau Animal Hospital, you gain access to the benefits of a supportive network that prioritizes the advancement and growth of all teammates. We understand that strong organizational support is critical for your success, and we offer robust programs designed to help you achieve your career goals. Whether you are aiming to become a credentialed technician, expand into a mentorship role, or develop specialty skills, we provide the resources and education necessary to meet those aspirations. We focus on providing stability and structure so you can concentrate solely on delivering outstanding patient care.As a small animal practice, we are committed to practicing high-quality, comprehensive medicine and maintaining sophisticated clinical resources. We ensure you have the medical freedom to practice evidence-based veterinary medicine, backed by the knowledge that advanced support is available when you need it. Our affiliation provides seamless access to internal specialty consultations, allowing for quick collaboration with expert veterinarians across various complex disciplines. This infrastructure ensures that complex cases are managed effectively and that your clinical skills continue to expand.Braselton, Georgia, offers an attractive lifestyle balancing peaceful Southern living with modern conveniences. Located in the rapidly developing Northeast Georgia area, Braselton provides a vibrant, family-friendly community environment with excellent local amenities and housing options. You will enjoy a high quality of life and easy access to outdoor recreation, all while remaining close enough to major metropolitan areas like Atlanta when you desire big-city entertainment. This combination of supportive practice culture and desirable location makes Braselton an ideal place to grow your veterinary career.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America\'s Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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