Veterinary Receptionist

Destin-Animal-Clinic; Destin (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Pet care discount

Teladoc access

Job summary

Destin Animal Clinic is seeking a friendly receptionist to manage front desk operations in a busy small animal practice on Florida’s Emerald Coast. You will handle a multi-line phone system, greet clients, and support patient flow with organized records and accurate scheduling.

The role emphasizes compassionate client communication, effective care coordination, and a team-first mindset. Experience with veterinary software and a flexible schedule including some weekends is preferred.

Qualifications

• 1+ years of veterinary receptionist experience.
• Excellent communication and multitasking in fast-paced environment.
• Ability to manage multitask and prioritize.

Responsibilities

• Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services.
• Embody Compassion and Empathy: be a calming presence for clients, treating each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Tools

Vet software

Job description

Destin Animal Clinic is an AAHA-accredited small animal practice on Florida's Emerald Coast, known for its 4.7-star Google rating and the trust of its clients. We're seeking dedicated veterinary professionals who want to deliver compassionate, evidence-based medicine in a supportive, collaborative environment. We invest in your growth with continuing education and resources, whether your goal is becoming a credentialed technician, developing as a leader, or building a specialty skill set. You'll have access to internal specialty consultations for complex cases and efficient workflows that let you focus on patient care. Outside of work, Destin offers white sand beaches, clear turquoise water, fishing, dining, and outdoor activities, with a high quality of life in a beautiful resort town.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• 1 plus years of veterinary experience is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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