Veterinary Receptionist

Clairmont Animal Hospital, LLC; Decatur (GA); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Flexible weekend schedule

Job summary

Clairmont Animal Hospital, LLC in Decatur, Georgia is seeking a friendly receptionist to join our long-established practice. You will be the first point of contact, greeting clients and guiding them through a seamless front-desk experience while supporting our commitment to high-quality veterinary care.

You will manage appointments, medical records, and financial transactions, helping us minimize patient stress and ensure smooth hospital operations seven days a week.

Qualifications

• Be the Director of First Impressions: greet clients and manage a multi-line phone system.
• Ensure seamless care coordination: maintain medical records and appointment schedules.
• Advocate for pet health: educate clients on preventative care and hospital services.
• Provide compassionate, empathetic client interactions and treat every pet with care.

Responsibilities

• Manage multi-line phone system and greet clients.
• Maintain accurate medical records and schedule appointments.
• Handle financial transactions and front-desk duties.
• Support the team with high-quality customer service.

Skills

Customer service

Communication

Organization

Team player

Veterinary software

Tools

Front desk software

Job description

Clairmont Animal Hospital in vibrant Decatur, Georgia, is seeking dedicated veterinary professionals to join our long-established practice. You will be practicing high-quality medicine at a facility recognized worldwide for its commitment to patient care: we are proudly accredited by the American Animal Hospital Association (AAHA), a benchmark achieved by only 15% of hospitals across the US and Canada. Our dedication to minimizing patient fear, anxiety, and stress is further cemented by our status as a Fear Free Certified Professional facility. This commitment to superior service is validated by our excellent 4.8-star community reputation. If you are looking for an environment where you can truly focus on superior medical outcomes, this is where you will do your best work.As a teammate at Clairmont Animal Hospital, you join a practice built on more than 30 years of established community trust. Our cohesive medical team includes five dedicated DVMs, providing collaborative opportunities and structured support. Because we offer comprehensive care seven days a week, you benefit from a consistent structure that ensures continuity of patient care while also supporting your personal work-life balance. We believe in providing the resources necessary for every teammate to succeed professionally, ensuring you have the time and attention needed to focus on complex medical cases rather than logistical barriers.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You’ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You’ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You’ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You’ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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