Veterinary Receptionist

CareVet; Clinton (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

Shoreline Animal Hospital in Clinton, CT, is seeking an Experienced Veterinary Receptionist to provide exceptional care and support to clients and pets. This role includes checking in patients, managing records, and delivering outstanding customer service. With a commitment to team growth, Shoreline offers competitive pay and a revenue share program alongside comprehensive benefits for full-time team members.

Benefits

Best-in-class medical, vision, and dental insurance

401k with match

Paid time off

Free continuing education

Mental health support

Short-term and long-term disability

Life insurance

Qualifications

• High School Diploma or relevant education and work experience is required.
• Strong customer service and communication skills.
• Tech-savvy with good organizational skills.

Responsibilities

• Check patients in and out, handle invoicing and customer service tasks.
• Answer phone calls and schedule appointments.
• Maintain cleanliness of the waiting area and assist with pet supplies.

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Communication skills

Education

High School Diploma

Job description

Experienced Veterinary Receptionist

Shoreline Animal Hospital (Clinton, CT)

At Shoreline Animal Hospital, we are dedicated to providing exceptional, compassionate care for pets in the shoreline community. Our team of skilled veterinarians and support staff work together to ensure the health and well-being of every animal we see. We offer a wide range of services, including preventative care, emergency treatment, surgery, and more, all delivered with a personal touch that makes our practice a trusted resource for pet owners.

We are committed to creating a positive, supportive work environment where our team can thrive. If you’re passionate about animal care and want to make a difference in the lives of pets and their owners, we’d love for you to join our growing family at Shoreline Animal Hospital.

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities

• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales
  
  

Skills / Qualifications

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• Communication skills
  
  

All Full Time Team Members are eligible for benefits, including:

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!