Veterinary Receptionist

Western Veterinary Partners; Chewelah (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health package: Medical, dental, and

Vision insurance

Life insurance

Disability

401k with company match

Paid time off

Pet discount

Uniform allowance

Job summary

Chewelah Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In this fast-paced role, you will manage appointments, daily patient flow, multi-line phones, and in-person interactions while delivering compassionate service.

Ideal candidates are friendly, detail-oriented, highly organized, and comfortable handling transactions and information about our services.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.

Responsibilities

• Manage appointments and daily patient flow.
• Handle multi-line phone system and in-person interactions.
• Process transactions and maintain financial records.
• Provide information about services and support clients with needs.

Skills

Phone skills

Customer service

Scheduling

Payments processing

Teamwork

Job description

Chewelah Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule And Compensation

• Compensation: $17.13-17.50 per hour, for each hour worked
• This is a flexible position, with a flexible schedule and availability needed Monday- Saturday with Saturdays being rotating.

Full-time Benefits Package*

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k - with company match beginning 2027
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance
• Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum Qualifications And Skill Set

• 2+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Ability to manage a multi-phone line system while assisting in-person clients
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Strong organizational and time management skills
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records
  • Positive attitude and willingness to collaborate with a team

Why choose Chewelah Veterinary Clinic?

Chewelah Veterinary Clinic is a mixed animal practice with 4 doctors and fun atmosphere. We work with a wide variety of patients, from small and large animals to birds and exotics, including some wildlife (we’ve treated bear cubs and squirrels!). We are a well-established, progressive practice with a commitment to creating an inclusive team culture that values diversity and compassion. We practice excellent client service while holding our clients to high standards of care for our team members, as well. At Chewelah Veterinary Clinic, we all work together to care for animals, each other, and our community.

KB1

This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$17.13—$17.50 USD

Western Veterinary Partners is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process.

If you need assistance or an accommodation due to a disability, please contact [e-mail].

Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

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