Veterinary Client Experience Specialist

Western Veterinary Partners; Chewelah (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health package: Medical, dental, and

Vision insurance

Life insurance

Disability

401k with company match

Paid time off

Pet discount

Uniform allowance

Job summary

Chewelah Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In this fast-paced role, you will manage appointments, daily patient flow, multi-line phones, and in-person interactions while delivering compassionate service.

Ideal candidates are friendly, detail-oriented, highly organized, and comfortable handling transactions and information about our services.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.

Responsibilities

• Manage appointments and daily patient flow.
• Handle multi-line phone system and in-person interactions.
• Process transactions and maintain financial records.
• Provide information about services and support clients with needs.

Skills

Phone skills

Customer service

Scheduling

Payments processing

Teamwork

Job description

Chewelah Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In this fast-paced role, you will manage appointments, daily patient flow, multi-line phones, and in-person interactions while delivering compassionate service.

Ideal candidates are friendly, detail-oriented, highly organized, and comfortable handling transactions and information about our services.