Veterinary Receptionist

Mission Pet Health; Atlanta (GA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Retirement

Life Insurance

Disability coverage

Educational assistance for AVMA‑accr.技

Discounted veterinary care for your<br

Teladoc 24/7 access

Online discount platform

Job summary

Mission Pet Health is hiring a receptionist at our Atlanta-area practice. You will be the first point of contact, greeting clients, managing appointments, and handling financial transactions to keep the hospital running smoothly.

This role supports a team of veterinarians and staff dedicated to compassionate care and high-quality service. Your responsibilities include maintaining patient records, coordinating care, and educating clients on preventive services while upholding our standards of

Qualifications

• Excellent customer service and genuine love for animals.
• Strong communication skills to handle stressful situations with good judgment.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, schedule appointments, process payments.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Job description

At Pharr Road Animal Hospital, we are dedicated to providing the highest benchmark of quality care, a commitment we have honored since 1974. This dedication is recognized by our AAHA accreditation—a distinction held by only 15% of hospitals in North America—and reflected in our outstanding 4.9-star community rating. We treat pets like our own, offering comprehensive veterinary services across general wellness, urgent care, and complex surgical procedures. When you join us in Atlanta, GA, you become part of a respected legacy where you can immediately step into an environment of medical excellence. We believe you deserve a place where you can do your best work alongside skilled colleagues. You will join an established clinical team of eight veterinarians, including doctors who specialize in holistic medicine, acupuncture, and rehabilitation. Our focus on quality assurance means we regularly undergo rigorous AAHA evaluations covering surgery, patient care, diagnostic imaging, and anesthesiology, ensuring clear, high standards are maintained across the board. If you seek a supportive, professionally organized setting where operational excellence is the standard, our existing teammates will help you succeed here. The medicine practiced at Pharr Road is comprehensive and advanced, covering the full spectrum of small animal care. We go beyond standard wellness and prevention to offer extensive services in testing and diagnostics, surgical procedures, and urgent care. For pet owners seeking specialized approaches, we seamlessly incorporate behavior modification and various advanced care options, including acupuncture and holistic medicine. This commitment to whole-health care provides you with diverse clinical exposure and the tools needed to confidently manage complex medical cases. Pharr Road Animal Hospital is located right in the heart of Atlanta, GA, one of the Southeast’s most dynamic and sought-after cities. Atlanta offers a vibrant urban environment with countless professional and recreational opportunities outside the clinic. You will be practicing in a community that has placed exceptional trust in us, demonstrated by nearly five decades of continuous service and our current 4.9-star rating. Join us in Atlanta and grow your career in a city where professional advancement and quality of life go hand in hand.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder – sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You’re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 “Most Loved Workplace,” ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.