Veterinary Receptionist

Arabvethospital; Arab (AL); On-site; USD 28,000 - 35,000; Full time

Job summary

A local veterinary clinic in Alabama is seeking a reliable Receptionist to manage client relations and support veterinary staff. Responsibilities include scheduling appointments, maintaining medical records, and ensuring excellent customer service. Ideal candidates will have customer service experience, a passion for animal care, and a flexible schedule. Join a compassionate team dedicated to providing quality veterinary care.

Qualifications

• 1+ year of customer service experience required.
• Veterinary experience preferred but not required.
• Must show a positive attitude and be accountable.

Responsibilities

• Schedule appointments and manage client interactions.
• Prepare and maintain medical records.
• Assist with financial transactions and sales.

Skills

Customer Service

Team Player

Scheduling

Operations

Tools

Veterinary software (AVImark)

Job description

At Arab Veterinary Hospital, we aim to provide a warm, comfortable setting for our patrons. We proudly serve the pets of Guntersville, Huntsville, Cullman, Decatur, Blountsville, and Albertville. This animal hospital is a place to call home when it comes to excellence in veterinary care. To us, comfort is much more than just a place to sit. It is peace of mind.

We are currently looking for a reliable Receptionist to add to our team. The ideal candidate must have a good work ethic, be self-motivated, and be a strong team player. We are a busy, growing clinic, and we depend on our caring, compassionate, and reliable staff to create a positive experience for our clients and patients.

Responsibilities include, but are not limited to:

• Scheduling appointments, answering the telephone, and setting up new clients and patients
• Preparation and maintenance of medical records
• Checking clients in and out
• Assisting in filling some prescriptions, over-the-counter sales, and financial transactions
• Manage mailing, filing, and computer operations
• Assisting technicians/doctors as needed
• Front office and reception area maintenance

Job Requirements:

• Veterinary experience is preferred but not required
• Must have at least 1 year of customer service experience
• Must be accountable, punctual, and show up for work with a can-do, positive attitude
• Must have a passion for excellence in animal care
• Must have a flexible schedule with availability on weekends and some holidays
• Must be receptive to training with a positive team attitude
• Veterinary software experience (especially AVImark) is not required, but would be a plus

Required Skills:

Front Office Medical Records Operations SIT Financial Transactions Team Player Availability Filing Records Scheduling Preparation Software Maintenance Customer Service Training Sales