Veterinary Receptionist

Mission Pet Health; Aiken (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Health, Dental, Vision insurance

401k retirement benefits

Educational assistance for AVMA-accred

Job summary

Aiken Animal Hospital is a full-service veterinary clinic in Aiken, South Carolina, dedicated to compassionate care and client education. The receptionist role focuses on greeting clients, managing schedules, and handling payments while supporting a team committed to medical excellence.

We emphasize continued education and a friendly, respectful work environment, with opportunities to grow within a larger network.

Qualifications

• A passion for providing excellent customer service and genuine love for animals.
• Exceptional communication skills for managing stressful situations with a positive attitude.
• Strong organizational skills to prioritize and multitask in a fast-paced environment.
• Collaborative, team-first mindset with ability to work independently or with direction.
• Experience with veterinary software is preferred; some weekends and holidays may be required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care in interactions.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure top care for pets.
• Embody Compassion and Empathy: be a calming presence for clients, showing empathy and respect in every situation.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Flexible schedule

Job description

Aiken Animal Hospital is founded on an atmosphere of respect, support, and continued education, upholding the utmost respect for the human-animal bond in everything we do. We are committed to being a family-oriented practice where the commitment to state-of-the-art care is evident every day. The confidence the community places in us is reflected in our excellent 4.9-star Google rating. We are actively seeking highly engaged veterinary professionals who are ready to join our dedicated team and succeed in a compassionate environment. We understand that to provide the highest standard of care, we must first support our teammates. We are dedicated to maintaining an atmosphere where you feel respected and supported, allowing you to focus on the pets in your care. By prioritizing continued education for every teammate, we ensure that you always have opportunities to expand your skills and do your best work. We believe that professional growth is paramount, providing the foundation necessary for clinical excellence and long-term career satisfaction. As a full-service veterinary clinic, you will be engaged in comprehensive small animal medicine. Our services span the entire spectrum of care, including preventative wellness, dentistry, surgical procedures, and extensive testing and diagnostics. We prioritize providing state-of-the-art care by offering advanced medical services, managing urgent care needs, and handling emergency situations promptly, often accommodating same-day appointments. You will be practicing high-quality medicine alongside a team committed to medical excellence and compassionate patient outcomes. Aiken Animal Hospital is situated in Aiken, South Carolina, a locale that combines southern charm with a strong sense of community. The patients we serve are loyal and trusting, demonstrating their confidence in our practice through outstanding client satisfaction. This environment offers you a rewarding professional setting where your skills are appreciated and your dedication to veterinary care makes a visible difference every day.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Financial Security: Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.