Veterinary Practice Operations Leader

Cerro Alto Veterinary Specialty and Emergency Hospital; San Luis Obispo (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Employee discount

Paid time off

Relocation assistance

Job summary

Cerro Alto Veterinary Specialty and Emergency Hospital in San Luis Obispo, CA seeks an experienced Practice Manager to oversee non-clinical hospital operations, ensure exceptional client service, and foster a positive workplace culture.

You will lead HR, staffing, budgeting, and operations with the Co-Founders, supervise department leads, and drive continuous improvement while maintaining compliance and collaboration across all hospital teams.

Qualifications

• Bachelor’s degree required.
• Master’s degree and/or professional certification preferred (e.g., SHRM-CP, CVPM).
• Minimum of five (5) years of experience in hospital management or veterinary operations.
• Experience leading leaders, managing HR functions, and guiding organizational growth.

Responsibilities

• Lead all day-to-day non-clinical hospital operations and supervise department leaders.
• Partner with Co-Founders on hiring, budgeting, planning, and growth initiatives.
• Oversee employee performance, coaching, and development with PIPs as needed.
• Maintain safety, policy compliance, and hospital workflows across departments.
• Drive client service excellence and community engagement.

Skills

Leadership

Operations management

HR management

Budgeting

Staff development

Employee relations

Communication

Education

Bachelor's degree

Master's degree preferred

Tools

HR software

Microsoft Excel

Job description

Cerro Alto Veterinary Specialty and Emergency Hospital in San Luis Obispo, CA seeks an experienced Practice Manager to oversee non-clinical hospital operations, ensure exceptional client service, and foster a positive workplace culture.

You will lead HR, staffing, budgeting, and operations with the Co-Founders, supervise department leads, and drive continuous improvement while maintaining compliance and collaboration across all hospital teams.