Veterinary Practice Operations Lead | Growth & Team Coaching

Landisville Animal Hospital; Landisville (PA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Dental Insurance

Health insurance

Vision Insurance

Paid Time Off (PTO)

Employee discounts

Training and career development

Job summary

Landisville Animal Hospital in Landisville, PA is seeking a Veterinary Practice Manager to oversee daily operations of a growing small animal hospital and drive workflow optimization. You will partner with the MDVM to align clinical excellence with business performance and build a culture of accountability and collaboration.

The role requires 3+ years in operations/management, strong business acumen, and proven leadership.

Qualifications

• 3+ years of operations or management experience (veterinary, healthcare, multi-unit service, hospitality, or similar industries).
• Strong business and financial acumen with comfort managing budgets and KPIs.
• Proven leadership experience with the ability to coach, mentor, and hold teams accountable.
• Experience leading change and improving organizational culture.
• Excellent communication and conflict resolution skills.
• High emotional intelligence and a steady, solutions-oriented mindset.
• Experience with practice management software or business systems is a plus.
• Veterinary experience welcomed but not required.

Responsibilities

• Overseeing daily operations of a growing small animal veterinary hospital.
• Leading workflow optimization and operational efficiency initiatives.
• Partnering with the MDVM to align clinical excellence with business performance.
• Driving accountability, structure, and clear team expectations.
• Managing staffing, scheduling, and performance management processes.
• Overseeing financial responsibilities including payroll, inventory, budgeting, and KPI tracking.
• Coaching and developing team members into high-performing contributors.
• Identifying process gaps and implementing scalable solutions.
• Building a culture rooted in clarity, professionalism, and collaboration.

Skills

Leadership

Communication

Emotional intelligence

Coaching

Budgeting & KPIs

Change leadership

Conflict resolution

Tools

Practice management software

Job description

Landisville Animal Hospital in Landisville, PA is seeking a Veterinary Practice Manager to oversee daily operations of a growing small animal hospital and drive workflow optimization. You will partner with the MDVM to align clinical excellence with business performance and build a culture of accountability and collaboration.

The role requires 3+ years in operations/management, strong business acumen, and proven leadership.