Veterinary Practice Operations Lead

Community Options, Inc.; Jacksonville (FL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401k

Paid time off

Pet benefits

Job summary

Thrive Pet Healthcare in Jacksonville, FL, seeks a Hospital Administrator for Capital Veterinary Specialists. You will lead a team of professionals dedicated to delivering excellent patient and client care and drive operational efficiency.

The role requires veterinary experience, strong data-driven decision making, budgeting, and staff development to promote a positive culture and high-quality service.

Qualifications

• Ability to analyze various sources of data to establish priorities and initiate operational programs.
• Sound personal judgment in decision-making.
• Capable of leading, managing, and coaching staff at all levels.
• Demonstrated competence in staff management, including hiring and firing.
• Empathy toward clients and treating animals with respect and compassion.
• Excellent interpersonal communication skills; commitment to outstanding client service.
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement.
• Solid math and Excel/spreadsheet skills.
• Certified Veterinary Practice Manager designation or equivalent work experience preferred.
• Three years of supervisory experience.
• Preferred: Bachelor's degree in business or related field.
• Preferred: three years or more of managing a veterinary practice.
• Ability to lift objects weighing 40 pounds without assistance and over 40 pounds with assistance.
• Availability to occasionally work uncommon hours and overtime, and to be subject to recall for emergencies.

Responsibilities

• Oversees the hospital’s business activities, including hiring and training staff.
• Works with Pathway finance to manage budgets and financial reporting.
• Monitors and analyzes key performance indicators (KPIs).
• Sets fees and maintains inventory and inventory control systems.
• Manages hospital software and implements safety and security procedures.

Skills

Data analysis

Decision making

People leadership

Staff management

Empathy toward clients

Interpersonal skills

Client service focus

Budgeting & reporting

Excel skills

Veterinary PM cert

Supervisory experience

Bachelor's degree preferred

Physical ability

Education

Bachelor's degree in business or related field

Certified Veterinary Practice Manager designation

Job description

Thrive Pet Healthcare in Jacksonville, FL, seeks a Hospital Administrator for Capital Veterinary Specialists. You will lead a team of professionals dedicated to delivering excellent patient and client care and drive operational efficiency.

The role requires veterinary experience, strong data-driven decision making, budgeting, and staff development to promote a positive culture and high-quality service.