Veterinary Practice Manager / Hospital Administrator

Thrive Pet Healthcare; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid time off (PTO)

Pet benefits

Job summary

Thrive Pet Healthcare is seeking a Practice Manager / Hospital Administrator for our Thrive Miami Location. The role requires veterinary management experience and will lead a 24/7 specialty and emergency hospital in Miami, FL.

You will oversee operations, staff management, client service, budgeting, and CQI initiatives to ensure exceptional care and teamwork across departments.

Qualifications

• Experience managing a veterinary practice or healthcare facility.
• Ability to analyze data to establish priorities and initiate operational programs.
• Proven leadership in hiring, firing, and staff development.
• Strong budgeting and financial reporting skills including P&L analysis.
• Excellent interpersonal communication and client service orientation.

Responsibilities

• Lead and coach staff at all levels to ensure high-quality patient and client care.
• Analyze data to establish priorities and drive operational programs.
• Oversee budgeting, financial reporting, and cost control to optimize hospital performance.
• Promote teamwork, morale, and CQI to achieve the hospital’s mission.
• Maintain compliance with standards of service and care.

Skills

Leadership & coaching

Interpersonal communication

Budgeting & financial reporting

P&L analysis

Data analysis & prioritization

Problem-solving

Team morale & CQI

Empathy toward clients and animals

Excel/spreadsheet skills

Ability to work odd hours/overtime

Education

Bachelor’s degree in business or related field

Three years supervisory experience

Certified Veterinary Practice Manager or equivalent

Tools

Budgeting software

Job description

Thrive Pet Healthcare is looking for a Practice Manager / Hospital Administrator to join our Thrive Miami Location! MUST HAVE VETERINARY MANAGEMENT EXPERIENCE.

About The Hospital

Thrive Pet Healthcare Specialists Miami is a 24-hour specialty and emergency hospital located in Miami, Florida. Our hospital offers advanced specialty services including Behavior, Emergency and Critical Care/ ICU, Internal Medicine, Oncology, and Surgery/Orthopedics. Our team values accountability, integrity, and teamwork, and is committed to delivering the highest standard of veterinary medical care. We are open 24 hours a day, 7 days a week, serving Miami-Dade County and the surrounding South Florida community.

If you are interested in a unique opportunity to be a part of something great and want to lead a team of professionals dedicated to providing excellent patient and customer care, this is the opportunity you have been looking for!

Culture and Work Environment

• Communicates the practice’s values and mission to the team. Motivates staff, and helps build and maintain morale.
• Upholds core values and standards.
• Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care.
• Promotes a cooperative working environment among staff members; understands the value of teamwork.
• Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
• Promotes continuous quality improvement (CQI) to ensure the practice’s success and achieve the vision.

Requirements

• Ability to analyze various sources of data in order to establish priorities and initiate operational programs
• Sound personal judgment in decision-making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring and firing
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills;
• A commitment to outstanding client service.
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
• Solid math and Excel/spreadsheet skills.
• Certified Veterinary Practice Manager designation or equivalent work experience preferred
• Three years of supervisory experience.
• Preferred: Bachelor’s degree in business or related field.
• Preferred: three years or more of managing a veterinary practice.
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
• Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.

We promote an emotionally intelligent work environment and promote a positive work/life balance!

• We offer an amazing benefits package that includes health, dental, vision, life, 401k, paid time off, as well as pet benefits!