Veterinary Practice Manager

Wooster Animal Clinic Inc; Wooster (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Background Check may be required

Job summary

Wooster Animal Clinic is seeking a courteous, organized Veterinary Practice Manager to oversee daily hospital operations and staff performance in Northeastern Ohio. You will lead client service, scheduling, and administrative functions while ensuring high-quality care and compliance with all protocols.

The ideal candidate has 1+ year of management experience (or 3+ years veterinary experience), strong communication, and excellent organizational skills.

Qualifications

• Experienced or Certified Veterinary Practice Manager with 1+ year of management experience preferred or 3+ years veterinary experience preferred.
• Knowledgeable in veterinary medicine terminology and how to run a veterinary hospital.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance knowledge and skills.
• Open availability with flexibility to change hours based on hospital needs.

Responsibilities

• Lead, coach, train, and develop hospital staff; provide feedback and performance evaluations.
• Recruit, interview, onboard, schedule, and manage team members with leadership.
• Support employee relations, resolve conflicts, and address client concerns professionally.
• Oversee daily office operations, including scheduling, workflow, and client service.
• Manage inventory, ordering, equipment, controlled substances, and vendor relationships.
• Ensure compliance with hospital policies, OSHA, DEA/controlled substances, and other protocols.
• Monitor payroll for accuracy and timely submission.
• Support marketing and community outreach to promote the hospital.
• Maintain accurate patient records and veterinary terminology in documentation.
• Communicate with clients regarding appointments, policies, costs, and treatment instructions.
• Collaborate with doctors and leadership to support goals and culture.
• Perform other duties as assigned.

Skills

Veterinary management

Leadership

Communication

Organization

Multi-tasking

Job description

• Compensation: USD 55000 - USD 60000 - yearly

Company Description

Wooster Animal Clinic is a well-established and highly respected small animal practice located in Northeastern Ohio. With over 50 years of experience, we have built a reputation for providing exceptional, compassionate care for pets and fostering lasting relationships with our clients. As a fast-paced, high-quality 2.5-doctor practice, we take pride in offering comprehensive services designed to meet the unique needs of each patient.

Our clinic provides a wide range of medical services, including wellness and geriatric care, full-body digital radiography, ultrasounds, echocardiograms, endoscopy, complex dentistry with digital radiography, reproductive services, and both general and advanced surgery, including orthopedics, bone plating, pinning, and more. We are dedicated to delivering the best care possible, as reflected in our glowing online reviews, where clients consistently praise our friendly and caring approach.

Wooster Animal Clinic operates Monday through Friday from 7am to 5pm and Saturday from 8am to 1pm. We are proud to continue our legacy of top-quality pet care and remain committed to providing the highest standard of care to the pets in our community.

*Relocation assistance may be provided for qualified candidates.

Job Description

A courteous, organized, and confident Veterinary Practice Manager to oversee daily hospital operations, team performance, client service, and administrative functions. The ideal candidate is a strong leader who can multitask, communicate effectively, and create a positive, efficient work environment.

Key Responsibilities Include:

• Lead, coach, train, and develop hospital staff; provide feedback and performance evaluations.
• Recruit, interview, onboard, schedule, and manage team members in partnership with hospital and regional leadership.
• Support employee relations, resolve conflicts, and address client concerns professionally.
• Oversee daily office operations, including scheduling, workflow, and client service.
• Manage inventory, ordering, equipment, controlled substances, and vendor relationships.
• Ensure compliance with hospital policies, OSHA, DEA/controlled substance requirements, and other applicable protocols.
• Monitor payroll for accuracy and timely submission.
• Support marketing and community outreach to promote the hospital.
• Maintain accurate patient records and ensure veterinary terminology and practitioner instructions are properly documented.
• Communicate effectively with clients regarding appointments, clinic policies, costs, and treatment instructions.
• Work closely with doctors and hospital leadership to support the practice’s goals, culture, and overall success.
• Perform other duties as assigned.

Qualifications

• Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred
• knowledgeable in veterinary medicine terminology and how to run a veterinary hospital
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset
• Open availability with flexibility to change hours based on hospital’s needs

Additional Information

*Relocation assistance may be provided for qualified candidates.

Pay Range:

$55-60K annually plus incentives

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.