Veterinary Practice Manager

Community Pet Hospital Tigard; Tigard (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer match

Paid parental leave

Purr-ental leave

Pet perks and veterinary servicedisco

Job summary

Community Pet Hospital Tigard, part of Thrive Pet Healthcare, is seeking a Veterinary Practice Manager to lead our busy small-animal hospital in Tigard, OR. You will oversee staff, budgets, client service, and hospital operations to maintain the highest standards of care and teamwork.

The ideal candidate has 3+ years in veterinary hospital management, a business background, and excellent communication skills. CVPM encouraged; compensation is negotiable based on credentials and experience.

Qualifications

• 3+ years of hospital management or supervisory experience in Veterinary Medicine
• Bachelor's degree in business and/or equivalent business experience
• CVPM encouraged to apply
• Sound personal judgement in decision-making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring, coaching, and disciplinary action
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
• Demonstrated competence in budgeting and financial reporting, including reading and analysing a P&L statement
• Excellent interpersonal and communication skills
• A commitment to outstanding client service
• Solid math and Excel/spreadsheet skills
• Ability to lift objects weighing 40 pounds without assistance and more with assistance

Responsibilities

• Oversee hospital staff hiring and training
• Work with leadership and finance to prepare and manage budgets
• Monitor and analyse key performance indicators
• Set fees and manage inventory and software
• Implement safety and security procedures

Skills

Hospital management

CVPM encouraged

Staff leadership

Budgeting & P&L

Customer service

Interpersonal skills

Excel skills

Empathy toward clients

Decision making

Physical ability

Education

Bachelor's degree in business or equivalent

Tools

Budgeting software

Job description

Description

Veterinary Practice Manager, Thrive Pet Healthcare – Community Pet Hospital Tigard

Tigard, OR | Portland Metro Area

Thrive Pet Healthcare is looking for a Veterinary Practice Manager to join our team at Community Pet Hospital Tigard as part of the Thrive Pet Healthcare community.

Community Pet Hospital is a full-service small-animal practice providing high-quality, compassionate care for dogs and cats. Our hospital is deeply rooted in the local community, giving our team the best of both worlds — the feel and relationships of a local veterinary hospital with the resources, support, and career opportunities of the Thrive Pet Healthcare network.

About You

The Veterinary Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement.

Key to the PM’s role is the ability to create and maintain a positive culture and work environment in alignment with the hospital’s plan. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, strong time management, and the willingness and capability to make decisions.

The PM oversees the business activities of the hospital. These duties include hiring and training hospital staff; working with leadership and finance to prepare and manage budgets; monitoring and analysing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing hospital software; and implementing safety and security procedures.

Compensation is negotiable based on credentials and experience with an annual salary. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

Experience & Skills Requirements

• Required: 3+ years of hospital management or supervisory experience in Veterinary Medicine

• Bachelor's degree in business and/or equivalent business experience

• CVPM encouraged to apply

• Sound personal judgement in decision-making

• Capable of leading, managing, and coaching staff at all levels

• Demonstrated competence in all aspects of staff management, including hiring, coaching, and disciplinary action

• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion

• Demonstrated competence in budgeting and financial reporting, including reading and analysing a P&L statement

• Excellent interpersonal and communication skills

• A commitment to outstanding client service

• Solid math and Excel/spreadsheet skills

• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance

About Community Pet Hospital Tigard

Community Pet Hospital Tigard is an AAHA-accredited, full-service small-animal practice serving Tigard, Beaverton, Tualatin, and the surrounding Portland-area communities.

The hospital is committed to compassionate patient care, strong client communication, and high standards of medical excellence. Our collaborative team provides comprehensive veterinary care utilizing modern equipment and techniques, including laser therapy.

Why Tigard & Portland?

Located just outside Portland, Tigard offers a great balance for someone who wants access to a major city without necessarily living right in the middle of downtown.

The area has an incredible food and coffee scene, local breweries, shopping, restaurants, and beautiful communities — but the outdoor access is what really makes this location stand out!

You can spend your weekends exploring the Oregon Coast, Mt. Hood, Oregon wine country, or the Columbia River Gorge. Hiking, biking, skiing, wineries, beaches, and countless outdoor activities are all within reach. Thrive describes the hospital as approximately two hours from both the beach and Mt. Hood, with Portland nearby.

For someone considering relocating to the Pacific Northwest, this is a great opportunity to experience everything the Portland area has to offer while joining an established community hospital.

Benefits – Our Care in Action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance and short- and long-term disability plans, we offer eligible team members:

• Competitive pay

• 401(k) with employer match

• Mental health resources, including 24/7 access to Lyra Health

• Paid parental leave

• Purr-ental leave for when you adopt a pet

• Employer-sponsored childcare and elder care

• Personalised care for every family forming journey

• Discretionary funds and FREE CE courses

• Pet perks and veterinary service discounts

• Student loan management tools and assistance

Provide your best care with more bridges and fewer barriers.

We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. In our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities, and find support with ease.

You’ll Thrive with Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise, including:

• Our vast, diverse, and free library of continuing education courses – ThriveU

• Live, virtual interactive workshops to develop valuable leadership skills

• Programs designed to teach the fundamentals of running a pet hospital

• Scholarship opportunities and tuition reimbursement

• Opportunities to move into different specialties, hospital types, or environments across the nation

• Leadership training to support a thriving, long-term career in veterinary medicine

About Thrive

Thrive Pet Healthcare offers a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through our nationwide community of veterinary providers, Thrive Pet Healthcare provides personalised, accessible care through every stage of a pet’s life and health.

Who We Are

Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.

We nurture pets & people through meaningful relationships and exceptional pet care — and we are united by a shared set of values:

• Service – delivering exceptional service

• Empathy – leading with care

• Accountability – achieving meaningful outcomes

• Joy – being a source of light

• Exploration – learning to fuel growth

• Team – connecting for success