Veterinary Practice Manager
Powell Veterinary Center (Powell Blvd)
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Benefits offered by this job
Job summary
Powell Veterinary Center is seeking a Veterinary Practice Manager to join Thrive Pet Healthcare at Powell Veterinary Center – Powell Blvd in Southeast Portland, OR. The PM will lead hospital operations, staff development, budgeting, and client service improvement within a supportive Thrive network.
The ideal candidate has 3+ years of veterinary hospital management, a business background, and strong leadership and communication skills to foster a positive workplace and outstanding client care.
Qualifications
- 3+ years of hospital management or supervisory experience in Veterinary Medicine
- Bachelor's degree in business and/or equivalent business experience
- CVPM encouraged to apply
- Sound personal judgment in decision-making
- Capable of leading, managing, and coaching staff at all levels
- Demonstrated competence in all aspects of staff management, including hiring, coaching, and disciplinary action
- Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
- Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
- Excellent interpersonal and communication skills
- A commitment to outstanding client service
- Solid math and Excel/spreadsheet skills
- Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance
Responsibilities
- Oversee the business activities of the hospital, including hiring and training staff
- Work with leadership and finance to prepare and manage budgets
- Monitor and analyze key performance indicators (KPIs)
- Set fees and manage inventory with an inventory control system
- Manage hospital software and implement safety and security procedures
- Maintain a positive culture aligned with the hospital's plan and values
Skills
Education
Tools
Job description
Veterinary Practice Manager, Thrive Pet Healthcare – Powell Veterinary Center
Portland, OR | Southeast Portland
Thrive Pet Healthcare is looking for a Veterinary Practice Manager to join our team at Powell Veterinary Center – Powell Blvd as part of the Thrive Pet Healthcare community.
At Powell Veterinary Center, we believe exceptional veterinary care starts with an exceptional team. We combine the supportive feel of a community-focused hospital with access to the resources, education, and career development opportunities available through the Thrive Pet Healthcare network.
The Veterinary Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement.
Key to the PM’s role is the ability to create and maintain a positive culture and work environment in alignment with the hospital’s plan. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, strong time management, and the willingness and capability to make decisions.
The PM oversees the business activities of the hospital. These duties include hiring and training hospital staff; working with leadership and finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing hospital software; and implementing safety and security procedures.
Compensation is negotiable based on credentials and experience with an annual salary. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
- Required: 3+ years of hospital management or supervisory experience in Veterinary Medicine
- Bachelor's degree in business and/or equivalent business experience
- CVPM encouraged to apply
- Sound personal judgment in decision-making
- Capable of leading, managing, and coaching staff at all levels
- Demonstrated competence in all aspects of staff management, including hiring, coaching, and disciplinary action
- Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
- Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
- Excellent interpersonal and communication skills
- A commitment to outstanding client service
- Solid math and Excel/spreadsheet skills
- Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance
Powell Veterinary Center is an AAHA-accredited primary care hospital serving cats and dogs in Southeast Portland. The hospital has deep roots in the community — it was originally built in 1929 and remains at its original location, making it the oldest veterinary clinic in Portland. The team focuses on celebrating the human-animal bond and providing compassionate, low-stress care to pets and their families.
The hospital offers comprehensive primary care including wellness and preventive medicine, dentistry, surgery, diagnostics, and minimally invasive procedures.
Located in Southeast Portland, this opportunity puts you in one of the Pacific Northwest's most unique cities. Portland is known for its incredible food and coffee scene, breweries, walkable neighborhoods, arts and culture, and easy access to outdoor recreation.
For someone who loves the outdoors, the location is especially hard to beat. You can spend weekends exploring the Columbia River Gorge, hiking around Mount Hood, visiting Oregon wine country, or heading to the Oregon Coast. Portland also offers plenty of parks, trails, and outdoor activities right within the metro area.
It’s a great location for someone looking for the amenities of a major city while still having quick access to mountains, forests, waterfalls, wineries, and the coast.
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance and short- and long-term disability plans, we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family-forming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. In our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities, and find support with ease.
At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise, including:
- Our vast, diverse, and free library of continuing education courses – ThriveU
- Live, virtual interactive workshops to develop valuable leadership skills
- Programs designed to teach the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Opportunities to move into different specialties, hospital types, or environments across the nation
- Leadership training to support a thriving, long-term career in veterinary medicine
Thrive Pet Healthcare offers a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through our nationwide community of veterinary providers, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health.
Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.
We nurture pets & people through meaningful relationships and exceptional pet care — and we are united by a shared set of values:
- Service – delivering exceptional service
- Empathy – leading with care
- Accountability – achieving meaningful outcomes
- Joy – being a source of light
- Exploration – learning to fuel growth
- Team – connecting for success
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