Veterinary Practice Manager

American Veterinary Group; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading veterinary group is seeking a Practice Manager to oversee hospital operations and lead the team at Upper Keys Veterinary Hospital. The role involves financial management, people management, and ensuring excellent customer service. Join a dedicated team and make a positive impact in the community.

Benefits

Health Care Plan (Medical, Dental & Vision Options)

401k match

Generous paid time off (PTO)

Six weeks of paid Parental Leave

Work/Life Balance day off

Short-term and long-term disability options

Supplemental insurance options

Discounted Veterinary Care

Corporate discount program

Qualifications

• Minimum of 3 years’ experience in a supervisory role.
• Experience in veterinary practice management preferred.

Responsibilities

• Overseeing day-to-day hospital operations.
• Managing recruiting, developing, and disciplining staff.
• Resolving client issues and overseeing communications.

Skills

People Management

Financial Management

Customer Service

Education

Veterinary practice management experience

Job description

Veterinary Practice Manager

Department: General Practice Hospitals

Employment Type: Full Time

Location: Upper Keys Veterinary Hospital

Reporting To: Chelsea DeWitt

Description

We are seeking a dynamic Practice Manager to join our hospital team!

About the Position:

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years’ experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!