Veterinary Practice Manager
Vernon-Woods-Animal-Hospital
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Benefits offered by this job
Job summary
Vernon Woods Animal Hospital in Atlanta, GA seeks a Veterinary Practice Manager to lead our administrative team and hospital operations. You will work with the Medical Director to foster a collaborative culture, drive client-focused service, and ensure top-tier patient care.
You will mentor staff, manage scheduling, lead recruitment, and own KPI-driven performance. This leadership role offers strong growth and a comprehensive benefits package.
Qualifications
- 3+ years of veterinary leadership or hospital management experience.
- Experience leading Veterinary Technicians, Assistants, and Client Service teams.
- Strong operational leadership and workflow management.
- Coaching, mentoring, and developing employees.
- Excellent emotional intelligence and communication skills.
- Staffing, scheduling, recruiting, and employee engagement.
- Working knowledge of veterinary practice management software.
- Strong organizational and problem-solving skills.
- Ability to lead through change while maintaining team morale.
Responsibilities
- Serve as the operational leader of the hospital, partnering with the Medical Director and Regional Leadership Team to cultivate an engaged, accountable, and high-performing veterinary team.
- Foster a positive, collaborative culture and mentor staff.
- Recruit, interview, onboard, coach, and retain exceptional talent.
- Conduct performance evaluations and support professional development.
- Lead scheduling, workflow optimization, and resource utilization to ensure efficient hospital operations.
- Oversee budgeting, P&L ownership, financial metrics, and KPI reporting.
Skills
Education
Tools
Job description
Department: Administrative
Employment Type: Full Time
Location: Atlanta, Georgia
Compensation: $65,000 - $75,000 / year
Lead a Legacy. Inspire a Team. Shape the Future of Veterinary Medicine.
For more than 50 years, Vernon Woods Animal Hospital has been a trusted part of the Sandy Springs and greater Atlanta community, providing compassionate, personalized veterinary care backed by progressive medicine. As a full-service small animal hospital, we've built our reputation on exceptional patient care, lasting client relationships, and a team-first culture where collaboration, trust, and continuous learning are valued every day.
As we continue investing in our people, our patients, and the future of our hospital, we're seeking an experienced Veterinary Practice Manager to help lead our exceptional team.
This is an outstanding opportunity for a collaborative, emotionally intelligent veterinary leader who is passionate about developing people, strengthening culture, driving operational excellence, and creating an exceptional experience for both clients and team members.
We believe exceptional veterinary medicine begins with exceptional leadership.
Our hospital offers comprehensive services including:
- Wellness & Preventative Care
- Soft Tissue, Orthopedic & Oral Surgery
- Diagnostic Imaging, Ultrasound & Echocardiography
- Oncology & Chemotherapy
- Fear Free Veterinary Care
- Cat Friendly Certified Medicine
- Dentistry
- Boarding & Grooming
- Behavioral Medicine
- Cold Laser Therapy
- Hospice & End-of-Life Care
- Small Mammal Medicine
Our doctors and support staff are committed to creating an environment where pets experience less fear, clients feel genuinely supported, and team members are empowered to grow professionally.
$65,000-$75,000 annual salary
(Based on leadership experience and qualifications)
Annual Performance Bonus Available
Full-Time | Exempt Leadership Position
Location: 270 Vernon Woods Drive NEAtlanta, GA 30328
You’ll serve as the operational leader of the hospital, partnering closely with the Medical Director and Regional Leadership Team to cultivate an engaged, accountable, and high-performing veterinary team.
- Foster a positive, collaborative, and accountability-driven culture
- Mentor Veterinary Technicians, Veterinary Assistants, Client Service Representatives, and hospital leaders
- Recruit, interview, onboard, coach, and retain exceptional talent
- Conduct performance evaluations and support professional development
- Lead conflict resolution with empathy and professionalism
- Promote employee engagement, recognition, and retention initiatives
- Build future leaders through coaching and mentorship
Lead the day-to-day operations of a busy, full-service veterinary hospital while ensuring efficiency, consistency, and exceptional patient care.
Responsibilities include:
- Oversee hospital workflow and staffing
- Optimize scheduling and resource utilization
- Improve operational efficiencies and client flow
- Support inventory management and operational compliance
- Partner with the Medical Director on hospital initiativesMaintain exceptional standards of patient care and client service
- Ensure a safe, organized, and highly functioning workplace
As Practice Manager, you’ll play an active role in the financial success of the hospital.
Responsibilities include:
- Partner with Regional Leadership during annual budget planning
- Maintain ownership of hospital P&L performance
- Monitor labor, revenue, inventory, and operating expenses
- Utilize KPIs and hospital analytics to identify opportunities
- Support sustainable business growth while maintaining a people-first culture
- Drive operational improvements through data-informed decision making
Our clients have trusted Vernon Woods Animal Hospital for decades.
You'll help ensure that reputation continues by:
- Championing an exceptional client experience
- Supporting client communication and service recovery
- Building long-term relationships within the local community
- Partnering with local organizations and referral partners when appropriate
- Representing the hospital with professionalism and integrity
We're seeking a veterinary leader who enjoys developing people just as much as improving operations.
- 3+ years of veterinary leadership or hospital management experience as a Veterinary Practice Manager, Hospital Administrator, or Hospital Manager
- Experience leading Veterinary Technicians, Assistants, and Client Service teams
- Strong operational leadership and workflow management experience
- Demonstrated success coaching, mentoring, and developing employees
- Excellent emotional intelligence and communication skills
- Experience with staffing, scheduling, recruiting, and employee engagement
- Working knowledge of veterinary practice management software
- Strong organizational and problem-solving skills
- Ability to confidently lead through change while maintaining team morale
- CVPM certification (or interest in pursuing certification)
- Budgeting and financial management experience
- P&L ownership and KPI reporting experience
- Experience supporting hospital growth initiatives
- Fear Free and/or AAHA experience is a plus
We believe great leaders deserve outstanding support.
Eligible full-time team members receive:
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Holidays
- Continuing Education Support
- Leadership Development Programs
- Employee Assistance Program (EAP)
- CalmHealth Mental Wellness Resources
- Rocket Lawyer Legal Resources
- Employee Pet Care Discounts
- Company-Paid Life Insurance
- Short-Term & Long-Term Disability Coverage
We invest heavily in leadership development.
You'll have opportunities to:
- Grow alongside an established veterinary team
- Participate in leadership training and professional development
- Scholarship opportunities available for individuals interested in pursuing a CVPM pathway
- Collaborate with experienced Regional Operations Leaders
- Advance your career within a growing veterinary network while preserving the culture that makes Vernon Woods unique
Veterinary leadership isn't simply about managing schedules or overseeing operations.
It's about developing people.
Supporting doctors.
Growing teams.
Strengthening culture.
Building trust with clients.
Creating an environment where exceptional medicine naturally follows exceptional leadership.
If you're looking for an opportunity to make a lasting impact at one of Atlanta's most respected veterinary hospitals, we'd love to connect with you.
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