Veterinary Practice Manager

Vernon Woods Animal Hospital; Atlanta (GA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Continuing Education Support

Leadership Development Programs

Employee Assistance Program (EAP)

Mental Wellness Resources

Employee Pet Care Discounts

Company-Paid Life Insurance

Short-Term & Long-Term Disability

Job summary

Vernon Woods Animal Hospital in Atlanta, GA seeks a Veterinary Practice Manager to lead our full-service small animal hospital. You will partner with the Medical Director and Regional Leadership to build an engaged, high-performing team while driving operational excellence and an exceptional client experience.

We value emotional intelligence, mentorship, and a people-first culture. This leadership role offers a competitive salary and an annual performance bonus for a strong, collaborative leader.

Qualifications

• 3+ years of veterinary leadership or hospital management experience.
• Experience leading Veterinary Technicians, Assistants, and Client Service teams.
• Strong operational leadership and workflow management experience.
• Demonstrated success coaching, mentoring, and developing employees.
• Excellent emotional intelligence and communication skills.

Responsibilities

• Lead the hospital as the operational leader, partnering with Medical Director and Regional Leadership to cultivate a high-performing team.
• Foster a positive, collaborative culture with accountability and engagement.
• Recruit, interview, onboard, coach, and retain exceptional talent.
• Conduct performance evaluations and support professional development.
• Oversee hospital workflow, scheduling, and resource utilization.
• Maintain exceptional patient care, client service, and compliance.

Skills

Leadership

People development

Operational leadership

Communication

Tools

Veterinary Practice Management Software

Job description

Veterinary Practice Manager

Department: Administrative

Employment Type: Full Time

Location: Atlanta, Georgia

Compensation: $65,000 - $75,000 / year

Description

Lead a Legacy. Inspire a Team. Shape the Future of Veterinary Medicine.

For more than 50 years, Vernon Woods Animal Hospital has been a trusted part of the Sandy Springs and greater Atlanta community, providing compassionate, personalized veterinary care backed by progressive medicine. As a full-service small animal hospital, we've built our reputation on exceptional patient care, lasting client relationships, and a team-first culture where collaboration, trust, and continuous learning are valued every day.

As we continue investing in our people, our patients, and the future of our hospital, we're seeking an experienced Veterinary Practice Manager to help lead our exceptional team.

This is an outstanding opportunity for a collaborative, emotionally intelligent veterinary leader who is passionate about developing people, strengthening culture, driving operational excellence, and creating an exceptional experience for both clients and team members.

Why Vernon Woods Animal Hospital?

We believe exceptional veterinary medicine begins with exceptional leadership.

Our hospital offers comprehensive services including:

• Wellness & Preventative Care
• Soft Tissue, Orthopedic & Oral Surgery
• Diagnostic Imaging, Ultrasound & Echocardiography
• Oncology & Chemotherapy
• Fear Free Veterinary Care
• Cat Friendly Certified Medicine
• Dentistry
• Boarding & Grooming
• Behavioral Medicine
• Cold Laser Therapy
• Hospice & End-of-Life Care
• Small Mammal Medicine

Our doctors and support staff are committed to creating an environment where pets experience less fear, clients feel genuinely supported, and team members are empowered to grow professionally.

Compensation

$65,000-$75,000 annual salary

(Based on leadership experience and qualifications)

Annual Performance Bonus Available

Full-Time | Exempt Leadership Position

Location: 270 Vernon Woods Drive NEAtlanta, GA 30328

What You'll Do:

Lead People. Build Culture. Develop Future Leaders.

You’ll serve as the operational leader of the hospital, partnering closely with the Medical Director and Regional Leadership Team to cultivate an engaged, accountable, and high-performing veterinary team.

Leadership & Team Development

• Foster a positive, collaborative, and accountability-driven culture
• Mentor Veterinary Technicians, Veterinary Assistants, Client Service Representatives, and hospital leaders
• Recruit, interview, onboard, coach, and retain exceptional talent
• Conduct performance evaluations and support professional development
• Lead conflict resolution with empathy and professionalism
• Promote employee engagement, recognition, and retention initiatives
• Build future leaders through coaching and mentorship

Hospital Operations & Workflow

Lead the day-to-day operations of a busy, full-service veterinary hospital while ensuring efficiency, consistency, and exceptional patient care.

Responsibilities include:

• Oversee hospital workflow and staffing
• Optimize scheduling and resource utilization
• Improve operational efficiencies and client flow
• Support inventory management and operational compliance
• Partner with the Medical Director on hospital initiativesMaintain exceptional standards of patient care and client service
• Ensure a safe, organized, and highly functioning workplace

Financial Leadership & Business Acumen

As Practice Manager, you’ll play an active role in the financial success of the hospital.

Responsibilities include:

• Partner with Regional Leadership during annual budget planning
• Maintain ownership of hospital P&L performance
• Monitor labor, revenue, inventory, and operating expenses
• Utilize KPIs and hospital analytics to identify opportunities
• Support sustainable business growth while maintaining a people-first culture
• Drive operational improvements through data-informed decision making

Client Experience & Community Leadership

Our clients have trusted Vernon Woods Animal Hospital for decades.

You'll help ensure that reputation continues by:

• Championing an exceptional client experience
• Supporting client communication and service recovery
• Building long-term relationships within the local community
• Partnering with local organizations and referral partners when appropriate
• Representing the hospital with professionalism and integrity

What We’re Looking For:

We're seeking a veterinary leader who enjoys developing people just as much as improving operations.

Required Qualifications

• 3+ years of veterinary leadership or hospital management experience as a Veterinary Practice Manager, Hospital Administrator, or Hospital Manager
• Experience leading Veterinary Technicians, Assistants, and Client Service teams
• Strong operational leadership and workflow management experience
• Demonstrated success coaching, mentoring, and developing employees
• Excellent emotional intelligence and communication skills
• Experience with staffing, scheduling, recruiting, and employee engagement
• Working knowledge of veterinary practice management software
• Strong organizational and problem-solving skills
• Ability to confidently lead through change while maintaining team morale

Preferred Qualifications

• CVPM certification (or interest in pursuing certification)
• Budgeting and financial management experience
• P&L ownership and KPI reporting experience
• Experience supporting hospital growth initiatives
• Fear Free and/or AAHA experience is a plus

Why Join Vernon Woods Animal Hospital

We believe great leaders deserve outstanding support.

Eligible full-time team members receive:

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Continuing Education Support
• Leadership Development Programs
• Employee Assistance Program (EAP)
• CalmHealth Mental Wellness Resources
• Rocket Lawyer Legal Resources
• Employee Pet Care Discounts
• Company-Paid Life Insurance
• Short-Term & Long-Term Disability Coverage

Career Growth

We invest heavily in leadership development.

You'll have opportunities to:

• Grow alongside an established veterinary team
• Participate in leadership training and professional development
• Scholarship opportunities available for individuals interested in pursuing a CVPM pathway
• Collaborate with experienced Regional Operations Leaders
• Advance your career within a growing veterinary network while preserving the culture that makes Vernon Woods unique

Why This Opportunity Stands Out

Veterinary leadership isn't simply about managing schedules or overseeing operations.

It's about developing people.

Supporting doctors.

Growing teams.

Strengthening culture.

Building trust with clients.

Creating an environment where exceptional medicine naturally follows exceptional leadership.

If you're looking for an opportunity to make a lasting impact at one of Atlanta's most respected veterinary hospitals, we'd love to connect with you.