Veterinary Practice Leader - People, Ops & Patient Care

Bartow Animal Hospital; Cartersville (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401k match

Generous PTO

Parental Leave - 6 weeks

Work/Life Balance day off

Disability options

Supplemental insurance options

Discounted veterinary care

Corporate discount program

Community impact opportunities

Job summary

Bartow Animal Hospital is seeking a Veterinary Practice Manager to lead the hospital team and oversee daily operations in Cartersville, GA. In partnership with the Lead Veterinarian, you will drive customer service and staff development across departments to ensure excellent patient care.

This full-time role reports to the Regional Director of Operations and requires strong people skills, at least 3 years of supervisory experience, and a veterinary or service industry background.

Qualifications

• Minimum of 3 years’ experience in a supervisory role.
• Veterinary practice management experience preferred, but candidates from other service industries may also be considered.
• Positive, can-do attitude with strong people skills and emotional intelligence.

Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications
• This position requires regular on-site presence as an essential function of the role, supporting patient care and collaborating with clinical teams

Skills

People management

Financial management

Customer service

Job description

Bartow Animal Hospital is seeking a Veterinary Practice Manager to lead the hospital team and oversee daily operations in Cartersville, GA. In partnership with the Lead Veterinarian, you will drive customer service and staff development across departments to ensure excellent patient care.

This full-time role reports to the Regional Director of Operations and requires strong people skills, at least 3 years of supervisory experience, and a veterinary or service industry background.