Veterinary Practice Coach

Petcarehospital; Austin (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading veterinary management services organization seeks a Veterinary Practice Coach to enhance business operations for veterinary practices. This role involves coaching, resource creation, and effective communication with members while managing multiple responsibilities. Ideal candidates possess a strong background in veterinary management and customer support.

Qualifications

• At least 4 years of experience in a management position.
• At least 2 years of experience as a veterinary practice manager.
• Proven customer support experience.

Responsibilities

• Provide management coaching to Veterinary Growth Partners members.
• Create resources to streamline members' practices.
• Engage with members and industry partners.

Skills

Customer support

Communication

Leadership

Multi-tasking

Time management

Tools

Microsoft Office

Job description

The Veterinary Practice Coach is responsible for providing management coaching to Veterinary Growth Partners (VGP) members. The ideal candidate must be able to work with members to improve the management of their business, including but not limited to areas such as marketing, human resources, financial management, inventory management, operations, strategic planning, leadership, client care, and patient care.

VGP Practice Coaches engage members to utilize our exclusive vendor partners to help their practices thrive. They are also responsible for communicating effectively with all other members of the VGP team.

One of the Practice Coach's priorities is to create accessible resources to make our members' busy practice lives more streamlined and improve leadership abilities. Our educational programs include live and virtual workshops, webinars, videos, printable resources, and online courses.

Veterinary Growth Partners is a management services organization. Our members are forward-thinking owners and managers of veterinary practices. Our exclusive partners are industry leaders committed to investing resources to support practices so they can reach their full potential with optimal profitability and maximum efficiency. We collaborate with our members and industry partners to ensure mutual success.

EXPERIENCE REQUIREMENTS:

• At least 4 years of experience in a management position
• At least 2 years of experience as a veterinary practice manager

ADDITIONAL REQUIREMENTS:

• Proven customer support experience
• Familiarity with veterinary protocols, procedures, and products
• Excellent communication skills, including strong phone and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to adapt and respond to all personality types
• Ability to work remotely
• Strong computer and phone skills
• Extensive knowledge of veterinary protocols, procedures, and products
• Excellent presentation skills
• Proficiency in Microsoft Office programs: Word, Excel, PowerPoint

TRAVEL REQUIREMENTS:

• Must be able to travel up to 8 times per year

PERSONAL REQUIREMENTS:

• Ability to work under broad administrative supervision of the Director of Coaching Operations and use sound personal judgment in prioritizing and decision-making
• Demonstrate tactful leadership capabilities
• May be required to work uncommon hours

Apply today!