Veterinary Pharmacy Customer Care Specialist

ANIMAL DERMATOLOGY GROUP, INC; Newport Beach (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with employer match

Paid vacation

Paid holidays

Uniforms

Discounts on services and medications

Job summary

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S. and operates several divisions offering advanced dermatology services.

AIS is seeking a Pharmacy Customer Service Representative to work with ADG management and clinic staff to ensure safe, accurate, and timely delivery of allergy medications to veterinarians and clients. Primary duties include processing orders, updating client records, and managing inventory.

Qualifications

• 1+ year experience as a veterinary receptionist or technician.
• Knowledge of veterinary terminology, weights and measures, and pharmacy calculations.
• Ability to communicate verbally with coworkers and clients.
• Standing for extended periods, typing, lifting up to 35 lbs, bending/squatting/reaching.

Responsibilities

• Triage allergy vaccine requests and fill new orders accurately.
• Provide excellent phone-based customer service.
• Use computer and client management software to process medications and update records.
• Order and restock inventory to maximize turnover and prevent shortages.
• Ensure proper storage, check for expired products, and remove defects from inventory.
• Maintain and troubleshoot in-house processes and keep the pharmacy clean.

Skills

Vet receptionist

Pharmacy calculations

Verbal communication

Physical ability

Job description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S. and operates several divisions offering advanced dermatology services.

AIS is seeking a Pharmacy Customer Service Representative to work with ADG management and clinic staff to ensure safe, accurate, and timely delivery of allergy medications to veterinarians and clients. Primary duties include processing orders, updating client records, and managing inventory.