Veterinary Medical Director | Growth, Mentorship & Impact

Small Door; Boston (MA); On-site; USD 195,000 - 210,000; Full time

Benefits offered by this job

Equity ownership

Health, dental & vision insurance

401(k) with company match

4 weeks paid time off

12 weeks parental leave

4 company holidays

Commuter benefits

License/insurance fees coverage

Discounted veterinary care

Job summary

Small Door is reimagining veterinary care with a membership model, offering 24/7 telemedicine and transparent pricing. We seek a Veterinary Medical Director to lead a Boston-based team of doctors, drive clinical excellence, and uphold our hospitality-focused standards.

You will recruit, onboard, and mentor veterinarians while aligning operations with our culture and patient-first approach. Competitive compensation, equity opportunities, and strong benefits accompany this leadership role.

Qualifications

• DVM with active state license and DEA license
• 5+ years veterinary leadership/management experience
• Strong communication and mentorship skills

Responsibilities

• Diagnose and treat pets; counsel clients on care
• Directly manage and mentor 1–5 doctors
• Partner with Regional Medical Director to recruit, onboard, and retain talent
• Collaborate with Ops on doctor scheduling to ensure clinical coverage
• Uphold Small Door's culture and hospitality standards for members
• Serve as clinical point of contact for escalated medical questions or concerns
• Ensure service accessibility (surgery slots, doctor coverage) aligns with member needs
• Mentor and oversee doctors on clinical skills and performance metrics
• Partner with Practice Manager to support collaboration between Member Experience and Medical Team
• Collaborate with Nursing Leadership to foster open communication and continuous learning
• Monitor practice financial performance and work toward revenue targets
• Manage controlled substances and ensure DEA standards are met
• Ensure compliance with medical protocols and regulatory requirements

Skills

Leadership & mentorship

Team management

Communication

Strategic growth

Education

DVM or equivalent with active license

Job description

Small Door is reimagining veterinary care with a membership model, offering 24/7 telemedicine and transparent pricing. We seek a Veterinary Medical Director to lead a Boston-based team of doctors, drive clinical excellence, and uphold our hospitality-focused standards.

You will recruit, onboard, and mentor veterinarians while aligning operations with our culture and patient-first approach. Competitive compensation, equity opportunities, and strong benefits accompany this leadership role.