Veterinary Hospital Shift Lead: Lead Care & Team

Bfcareers; Lynn (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement plans (401(k) and Roth)

Paid time off

Continuing Education allowance

Parental leave

Job summary

Banfield Pet Hospital in Lynn, MA is seeking a Veterinary Hospital Shift Lead to supervise the team, oversee client experiences, and support the Practice Manager in maximizing productivity and hospital profitability. The role also encompasses duties of a Client Services Coordinator and Veterinary Assistant as needed.

The Shift Lead will ensure effective communication with clients and staff, uphold Banfield protocols, and foster a positive, efficient work environment.

Qualifications

• Two years of veterinary hospital experience is required.
• High school diploma preferred.
• Must be able to work around pets and handle long hours.
• Ability to work weekends and evenings.
• Strong communication with clients and team is essential.

Responsibilities

• Supervise team to ensure quality medical care and client service.
• Assist in scheduling and CE planning for staff.
• Ensure adherence to Banfield policies and dress code.
• Provide client education about wellness plans and services.
• Perform duties of Client Services Coordinator and Veterinary Assistant when needed.

Skills

Computer use

Pet handling

Evenings/weekends

Education

High school diploma preferred

18 years or older

2 years veterinary hospital experience

Job description

Banfield Pet Hospital in Lynn, MA is seeking a Veterinary Hospital Shift Lead to supervise the team, oversee client experiences, and support the Practice Manager in maximizing productivity and hospital profitability. The role also encompasses duties of a Client Services Coordinator and Veterinary Assistant as needed.

The Shift Lead will ensure effective communication with clients and staff, uphold Banfield protocols, and foster a positive, efficient work environment.