Veterinary Hospital Operations Leader

NVA General Practice; Washington; On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Annual Bonus Opportunity

Health Insurance Benefits

401k with Match

Paid Time Off

Continuing Education Stipends

Mental Health Benefit Options

Job summary

Kitsap Veterinary Hospital in Washington state is seeking a Veterinary Hospital Manager to lead our growing team, ensure top-tier patient care, and deliver exceptional client service.

You will own the hospital's P&L, manage operations, costs, scheduling, payroll, and inventory, and collaborate with leadership to drive revenue while maintaining a compassionate, team‑oriented culture. On-site presence is essential.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 3-5 years of managerial experience, including customer service.
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus.

Responsibilities

• Own P&L and be accountable for the hospital's performance.
• Collaborate with regional leadership to forecast needs.
• Manage accounts receivable and payroll.
• Oversee hospital inventory and control costs.
• Develop hospital schedule and manage labor costs.
• Champion change and promote best practices.
• Lead the hospital team to improve processes and workflows.
• Implement new technologies to improve efficiency.
• Maintain licensure for all DVMs.
• Provide feedback and handle challenging conversations.

Skills

Leadership

Client service

Education

Bachelor’s degree in business or related field

Job description

Kitsap Veterinary Hospital in Washington state is seeking a Veterinary Hospital Manager to lead our growing team, ensure top-tier patient care, and deliver exceptional client service.

You will own the hospital's P&L, manage operations, costs, scheduling, payroll, and inventory, and collaborate with leadership to drive revenue while maintaining a compassionate, team‑oriented culture. On-site presence is essential.