Veterinary Hospital Operations Leader

National Veterinary Associates; Beaverton (OR); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Pet care discounts

Continuing education

Job summary

National Veterinary Associates seeks a Manager of Hospital Operations for Laurelwood Animal Hospital in Beaverton, Oregon. This role oversees hospital operations, supports rollout of NVA programs, and liaises between the NVA Support Center and the veterinary practice to drive revenue and control costs.

Ideal candidates are analytical, strong problem-solvers and excellent communicators with proven leadership in operations. On-site attendance is essential.

Qualifications

• Minimum of 5 years of experience in operations management.
• Bachelor's degree in business administration, operations management or related field; an MBA or master's level business education is a plus.
• Experience developing and leading teams of 15+ with multiple layers of employees.
• Experience & a proven record of accomplishment successfully managing a P&L with revenue of $3M+.
• In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service).
• Expert knowledge of data analysis and performance/operation metrics.
• Ability to travel as necessary to division and NVA meetings.

Responsibilities

• Acts as a collaborative liaison between hospital, NVA support center, and Field Leadership.
• Acquires and maintains knowledge of organizational and local practice policies and procedures.
• Effectively leverages practice management software and NVA support systems for reporting and training.
• Ensures proper staff scheduling/optimization.
• Analyzes and interprets operational reports and identifies areas for improvement.
• Implements and champions NVA initiatives as a change manager.
• Oversees payroll for hospital staff.
• Manages accounts receivable and cash on hand, including performing invoice audit reviews.

Skills

Analytical thinking

Problem solving

Effective communication

Education

Bachelor's degree in business administration, operations management or related field

MBA or master's level business education

Tools

Microsoft Office

Practice management software

Job description

National Veterinary Associates seeks a Manager of Hospital Operations for Laurelwood Animal Hospital in Beaverton, Oregon. This role oversees hospital operations, supports rollout of NVA programs, and liaises between the NVA Support Center and the veterinary practice to drive revenue and control costs.

Ideal candidates are analytical, strong problem-solvers and excellent communicators with proven leadership in operations. On-site attendance is essential.