Veterinary Hospital Manager: Lead Team & Client Care

The Fix Machine Animal Health Clinic; Kennewick (WA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

PTO & holidays

CE & development opportunities

Wellness resources

Career growth within VetCor network

Job summary

The Fix Machine Animal Health Clinic in Kennewick, WA seeks a Veterinary Hospital Manager to lead a skilled veterinary team, optimize daily operations, and enhance client and patient care. You will collaborate with veterinarians and leadership to maintain high-quality service and a positive workplace culture.

Responsibilities include staff development, efficient scheduling, client communication, and monitoring performance metrics.

Qualifications

• Leadership or management experience, ideally in a veterinary hospital or service environment.
• Strong communication, organization, and problem-solving skills.
• Ability to coach, motivate, and develop a diverse team.
• Business awareness, budgeting, staffing, and performance metrics experience.
• Client-focused mindset with commitment to excellent service.

Responsibilities

• Lead and Develop the Team: recruit, onboard, train, manage performance, and develop staff.
• Oversee Daily Operations: ensure proper staffing, workflows, and a positive environment.
• Create an Excellent Client Experience: foster clear communication and strong client relationships.
• Support Financial Performance: monitor KPIs, manage expenses, identify improvement opportunities.
• Partner with Medical Leadership: support high-quality care and efficient operations.
• Build a Positive Culture: promote collaboration, accountability, and open communication.
• Maintain Hospital Standards: ensure policy, safety, and regulatory compliance.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Coaching

People management

Client service focus

Job description

The Fix Machine Animal Health Clinic in Kennewick, WA seeks a Veterinary Hospital Manager to lead a skilled veterinary team, optimize daily operations, and enhance client and patient care. You will collaborate with veterinarians and leadership to maintain high-quality service and a positive workplace culture.

Responsibilities include staff development, efficient scheduling, client communication, and monitoring performance metrics.