Veterinary Hospital Manager: Lead Operations & Growth

VCA Animal Hospitals; Savoy (TX); On-site; USD 64,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid vacation/sick days

401(k)

Generous employee pet discounts

Job summary

VCA Heritage Animal Hospital in Savoy, IL, a thriving multi-doctor practice, seeks an experienced Hospital Manager to lead our dedicated, long-tenured team and partner with the Medical Director to drive daily operations and client service excellence.

You will oversee staff development, financial performance, and culture, ensuring high-quality patient care and a positive work environment. The role reports to Regional Leadership and emphasizes collaborative leadership.

Responsibilities

• Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
• Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team.
• Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team.
• Model an \"owner\" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
• Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.
• Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient.
• Supervise the administration and case review of client medical complaints.
• Positively represent the hospital and VCA in the professional community and to the general public.

Job description

VCA Heritage Animal Hospital in Savoy, IL, a thriving multi-doctor practice, seeks an experienced Hospital Manager to lead our dedicated, long-tenured team and partner with the Medical Director to drive daily operations and client service excellence.

You will oversee staff development, financial performance, and culture, ensuring high-quality patient care and a positive work environment. The role reports to Regional Leadership and emphasizes collaborative leadership.