Veterinary Hospital Manager

Companion Pet Partners; Los Angeles (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Leadership development

Regional management support

Collaborative team

Career advancement

Work-life balance

Impact on pet healthcare

Job summary

Westchester Veterinary Center & Cat Clinic in the Los Angeles area is seeking a Hospital Manager to lead a dedicated team, orchestrate daily operations, and ensure exceptional animal care and client service.

In this role you will manage staff, oversee finances, ensure compliance, and partner with the veterinary medical team to foster a culture of excellence, collaboration, and growth across the practice.

Qualifications

• Bachelor's degree in business or related field preferred.
• 3+ years of supervisory experience (an equivalent combination of education and relevant experience may be considered).
• Previous veterinary practice or healthcare management experience is highly desirable.
• CVPM designation is a plus.
• Experience with veterinary practice management software (Avimark/Cornerstone) preferred.

Responsibilities

• Lead daily hospital operations and ensure outstanding client service and animal care.
• Manage staff, scheduling, and performance, fostering a collaborative culture.
• Oversee financial performance, budgeting, and reporting.
• Ensure compliance with regulatory standards and quality controls.
• Work with veterinary team to shape hospital culture of excellence and growth.
• Develop and mentor support staff.

Skills

Leadership

Financial acumen

Communication

Organization

Problem solving

Adaptability

Detail-oriented

Education

Bachelor's degree in business or related field

CVPM designation (desirable)

Tools

Avimark

Cornerstone

Microsoft Office

Job description

Why Join Our Team

Westchester Veterinary Center & Cat Clinic is a full-service veterinary hospital located in Westchester Village known for delivering outstanding care with a personal touch. We specialize in wellness and diagnostics, advanced dental treatments, and regenerative medicine, including innovative therapies such as laser therapy, stem cell therapy, and acupuncture.

Our practice is dedicated to supporting every patient's well-being through a combination of cutting-edge treatments and heartfelt compassion. We take a personalized approach to each pet's needs, blending modern veterinary medicine with compassionate, whole-animal care that addresses all aspects of their health and comfort.

What Sets Us Apart

• Specialized Therapies: Expertise in regenerative medicine including laser, stem cell, and acupuncture
• Empathetic Culture: Positive, inclusive team environment where every voice matters
• Continuous Learning: Strong commitment to ongoing education and mentorship
• Collaborative Approach: Team that values support and working together for optimal care
• Personalized Medicine: Tailored treatment plans that consider each pet's unique needs

Join us at Westchester Veterinary Center & Cat Clinic if you're passionate about progressive medicine, value a supportive team, and want to make a real difference in the lives of pets and their people.

About This Role

Join our veterinary practice as a Hospital Manager and lead a dedicated team committed to exceptional animal care! In this pivotal leadership role, you'll orchestrate the daily operations of our hospital, ensuring we deliver outstanding service to our clients and compassionate care to our patients.

As the operational backbone of our practice, you'll manage our talented staff, oversee financial performance, maintain compliance standards, and create an environment where both our team and clients thrive. Working closely with our veterinary medical team, you'll help shape a hospital culture that values excellence, collaboration, and growth while making a meaningful difference in pet healthcare.

What Success Looks Like

• Inspirational Leadership: You'll build and lead a cohesive, motivated team by communicating clear objectives, recognizing achievements, providing constructive feedback, and fostering a positive hospital culture.
• Operational Excellence: You'll ensure smooth daily operations by optimizing workflows, managing schedules effectively, and implementing systems that enhance efficiency and client satisfaction.
• Financial Stewardship: You'll drive the financial health of our practice through budget management, revenue oversight, accurate reporting, and identifying growth opportunities.
• Team Development: You'll recruit, train, and mentor our support staff, helping them develop professionally while building a collaborative environment focused on exceptional care.
• Client Experience Champion: You'll create and maintain a client-centered environment, ensuring every pet owner receives attentive service and promptly addressing any concerns with empathy and professionalism.

What Makes You a Great Fit

• Strong business acumen with the ability to interpret financial data and make strategic decisions
• Exceptional leadership skills with experience building and developing high-performing teams
• Outstanding communication abilities that allow you to connect effectively with staff, clients, and stakeholders
• Impressive organizational skills with the ability to prioritize competing demands in a fast-paced environment
• Problem-solving expertise that helps you navigate challenges with creative, effective solutions
• Proficiency with practice management software and Microsoft Office applications
• Adaptability and resilience when facing changing priorities and high-pressure situations
• Genuine passion for the veterinary field and commitment to exceptional animal care
• Detail-oriented approach to compliance, record-keeping, and operational procedures

Education & Experience

• Bachelor's degree in business or related field preferred
• 3+ years of supervisory experience (an equivalent combination of education and relevant experience may be considered)
• Previous veterinary practice or healthcare management experience is highly desirable
• Certified Veterinary Practice Manager (CVPM) designation is a plus
• Experience with veterinary practice management software (Avimark/Cornerstone) preferred

How We'll Support You

• Competitive salary ($75,000 - $100,000 base) and comprehensive benefits package
• Ongoing professional development and leadership training opportunities
• Supportive regional management team to provide guidance and resources
• Collaborative work environment with dedicated veterinary professionals
• Clear pathways for career advancement within our growing organization
• Work-life balance initiatives to support your wellbeing
• The satisfaction of making a significant impact on pet healthcare in our community

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.