Veterinary Hospital Manager

NVA General Practice; Deerfield (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Salary DOE

Annual bonus

Health Insurance

Mental health benefits

401k with match

PTO

Continuing Education Stipends

Fair Work-Life Balance

Job summary

Deerfield Animal Care Center is seeking a Veterinary Hospital Manager to lead our hospital in Deerfield, IL. You will drive top-tier patient care, client service, and hospital profitability, while fostering a collaborative team environment.

Regular on-site presence is essential to manage operations, staff, and client experience. Responsibilities include P&L ownership, coordinating with regional leaders, managing payroll and costs, and implementing new technologies to improve efficiency and

Qualifications

• A bachelor’s degree in business or related field is preferred.
• 3-5 years of experience in a managerial role, including customer service experience.
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus.

Responsibilities

• Own the hospital's P&L and be accountable for performance.
• Collaborate with regional leadership to forecast hospital needs.
• Manage accounts receivable and oversee inventory and costs.
• Oversee payroll and hospital staffing plans to control labor costs.
• Develop schedules and champion best practices across operations.
• Lead the team to improve processes in client service and administration.
• Implement new technologies to improve efficiency and culture.

Skills

Leadership

P&L ownership

Budgeting

Customer service

Operations management

Education

Bachelor's degree in business or related field

Job description

Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth and fostering a positive and collaborative team environment? Deerfield Animal Care Center is seeking an enthusiastic Veterinary Hospital Manager to join our thriving team!

As a Veterinary Hospital Manager, you will play a crucial role in shaping the future of our hospital, ensuring top-tier patient care, and exceptional client service. Your leadership will be instrumental in driving our hospital's success, enhancing profitability, and nurturing a culture of excellence and compassion. If you're ready to lead a dedicated team and drive the success of a growing veterinary hospital, we want to hear from you!

For more details, please visit our website at: https://www.deerfieldanimalcarecenter.com/

The Opportunity

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.

Responsibilities

• Complete ownership of P&L, accountable for the hospital's performance
• Collaborate with regional leadership to identify trends and forecast the hospital's needs
• Manage accounts receivable
• Oversee hospital inventory and control facility and administrative costs
• Manage payroll for hospital staff
• Develop the hospital schedule and manage labor costs
• Champion change and identify, document, share, and promote best practices
• Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
• Implement new technologies and initiatives to improve operational efficiency
• Establish and drive the culture of the hospital
• Track and maintain current licensures for all DVMs
• Provide feedback and handle challenging conversations
• Demonstrate and reinforce the highest level of client service

Qualifications

• A bachelor’s degree in business or a related field is preferred
• 3-5 years of experience in a managerial role, including customer service experience
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus

Benefits

• $60,000 - $70,000 Annually Salary DOE *contact recruiter
• Annual Bonus Opportunity
• Health Insurance Benefits
• Free Mental Health Benefit Options
• 401k with Match
• Competitive PTO Plan
• Continuing Education Stipends
• Fair Work-Life Balance

Address: 150 Waukegan Rd, Deerfield, IL 60015