Veterinary Front Desk Specialist | 4-Day Week + Growth

SAN-Clemente-Veterinary-Hospita; San Clemente (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Roth retirement savings plan

Flexible Spending Account (FSA)

529 Savings Plan

Tuition support program

Referral bonus program

Health insurance (full-time)

Sick time / PTO

Pet discounts on services and products

Uniform allowance

Job summary

San Clemente Veterinary Hospital is hiring a Veterinary Client Services Representative to join our AAHA-accredited team. The role is full-time with a four-day work week, including Saturdays, and a starting salary of $18.00–$20.00 per hour.

Benefits include health insurance (FT), retirement plans, paid time off, pet-related discounts, and growth opportunities. As the face of our practice, you’ll greet clients and patients, manage appointments and payments, and help create a welcoming, low-stress

Qualifications

• A genuine love of animals and commitment to excellent client service.
• A customer service background.
• Strong communication and interpersonal skills.
• The ability to multitask and stay organized in a busy environment.
• A friendly, professional, and compassionate approach to client interactions.
• Reliability and a positive, team-focused attitude.
• Availability to work Saturdays as part of your regular schedule.
• A desire to learn, grow, and build your career in the veterinary field.

Responsibilities

• Manage multiple phone lines efficiently and professionally.
• Communicate with clients with warmth, compassion, and professionalism.
• Schedule and manage patient appointments.
• Greet clients and patients and help create a welcoming experience.
• Process payments and support accurate front-desk transactions.
• Maintain accurate client and patient information.
• Keep the reception area clean, organized, and comfortable for clients.
• Support daily front-desk operations and overall hospital workflow.
• Help ensure every client and patient interaction reflects the high level of service our hospital is known for.

Skills

Customer service

Communication

Multitasking

Organization

Professionalism

Reliability

Saturday availability

Job description

San Clemente Veterinary Hospital is hiring a Veterinary Client Services Representative to join our AAHA-accredited team. The role is full-time with a four-day work week, including Saturdays, and a starting salary of $18.00–$20.00 per hour.

Benefits include health insurance (FT), retirement plans, paid time off, pet-related discounts, and growth opportunities. As the face of our practice, you’ll greet clients and patients, manage appointments and payments, and help create a welcoming, low-stress